Question about Philips GoGear HDD6330 MP3 Player

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Touchpad SuperScroll how do i put the Touchpad SuperScroll back in?

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Re: Touchpad SuperScroll

Errrr. I think you have the wrong device. But if not, try reinstalling the software from the CD.

Posted on Feb 11, 2008

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CNM Touchpad 9 frozen

Did you fully charge the product?

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The mp3 player is operating on its own without me touching it

Most likely this sort of problems occur when the device's Touchpad got wet with a few drops of water/liquid.

you need to take it apart and clean it with medical alcohol and hair dryer.
use tooth bruch swap it well.

Good Luck.

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Toshiba Gigabeat F60 touchpad awlays wants to go UP

I had the same problem and I had an extended warranty which covered the repair. I have used the unit maybe twice since then in the past year, and it is doing the same thing again! I would never buy another Toshiba POS player!!!!

Sep 23, 2009 | Toshiba Gigabeat MEG-F60S (60 GB) MP3...

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Zune 30GB

Try Resetting you Zune. To do this, Hold down the Back button and up on the Touchpad for about 15-20 seconds. If this does not work, I would contact Microsoft.

Jun 21, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

5 Answers


This touchpad works with the same principle of a PC keyboard or a TV remote control: pushing the touchpad makes a shortcircuit between two electrical paths.

To fix the problem you need to clean the two contact surfaces that are in the bottom of the metallic film (the label where you can see de up and down arrow) and the upper surface of the electical paths (the touchpad chip) because they are dirty and their electrical properties (conductivity in this case)are missed.

Steps to fix this problems:

1. Take off the four tiny screws (two at both sides of your mp3)

2. With a very small screwdriver take apart the back cover of your mp3. Make it gently but firmly the first time it seems hard to separate it, but the back cover do not has anything more to be retained on its position. Before totally separte the back, take notice that: A) The battery is scticked to the back cover and you need to disconnect the cable that connects it to the circuit board. Separate them carlessly will break the connector or the thin cables, it will be very difficult to repair this failure; B) there are two plastic chromed pieces at the upper side of the mp3 (the ring for the strap and a large one rectangular piece that seems to reforce the audio out plug connector. Take notice how this chromed pieces are in place in order to reinstal it again latter. They will pull down because pressure only mantanis them in position.

3. With the back cover pulled apart you can see two more identical screws to the four you retired on step 1, These screws are almos at the midle of the body of the mp3. Take off this two screws.

4. Now you can take off the front cover.

5. Once the front cover is pulled out, you can see the touchpad in it's positon, take off the plastic outher square (the one that has the marks Tun On, Forward, Backward and Return) it's easy to do so.

6. Now you can see clearly the piece that don't works: the touchpad. You need to separate it from the mp3´s body. There is a flex cable that connects the touchpad to the back of the printed circuit, on the circuit board there is a connector that secures this flex cable to the board, don't pull out ,at this moment, the cable...

7. You need to take notice that the connector has two tiny brown and rectangular plastic pieces at the left and the right of the conector. This pieces, when pulled in, secures the flex cable to the connector, and when pulled out release the pressure that secures it and you can take in or take out the flex cable. Don't try to move the secures before read ...

8. With a tiny screwdriver move out (in the same direction of the flex cable) the tiny brown and rectangular pieces no more that one or two milimeters or you can broke them and can't ever make a good electrical contact, you need to be very careful to avoid damage this plastic fragile pieces.

9. Once you move this plastic secures, you can retire the flex cable from the connector, pull out to do this.

10. Now you can retire the touch pad and put it appart of the mp3.

11. With the touchpad on your hand you can see (use a magnifier to see details) that the "metal" area where you push with your fingers to control the options of the mp3 is only a tiny label, and I can tell you that this label is sticked with adhesive to the plastic "chasis" of the touchpad.

12. On one side of the touchpad label you can pull in the tip of a tiny screwdriver in order to separate the metal label of the plastic chasis. Find it and begin to separate this label, the adhesive is not too firm, once you start to see that you can separate it without damage (believe me, is too difficult to damage the metal label by separating it) you can separate totally the label from its site.

13. Once separted the label, you can see that its bottom side has a black square, this square is electrical conductive, its surface has to be clean showing an uniform black color, if you see that has dust or anything else you need to clean it up. To do that, use a pencil´s eraser to rub up the surface. The pencil's eraser has tritured crystals that works like a light sandpaper and cleans all substances that prevents the electrical properties of this black material. Finally use ethyl alcohol or electrical contact cleaner, spray it over the black square and use a tissue to make a trully clean surface (it must have the same black color and looks glossy while you see it against a light source)

14.Now you need to clean the other electrical conductive black surface that reamains in the body of the touchpad. If you pay attention, you can see electrical paths, this paths works the same way like a keyboard or remote control to sense when you touch a key or a button. This black surface needs to be cleanead the same way you did in step 13.

15. If you make a good cleaning process that restores the electical conductivity of both surfaces, the fix is maked, you now have a Samsung´s YP-Z5 mp3 working again. You need to return all unmounted pieces to its position.

16. To mount (stick) the label over the plastic chasis of the touchpad, you don't need another glue, the same that remains in the label, incredibly is reusable. I recommend that before stick up the label mount on its position the plastic square that has the marks of Power On, Back, etc and then stick over the metal label (doing so, makes easy to align the edges).

17. Reconect the flex cable to the circuit board, secure it pull in the brown rectangular plastics of the connector to its original position.

18. Put the front cover of the mp3 on its original position.

19. Restore the two screws in the back of the circuit board, this screws needs that front cover will be on its position in orfer to tighten up.

20. Return the back cover to its position, don't forget the top plastic rectalngular and chromed protector and the ring for the strap.

21. Restore the outher four tiny screws and...

22. Ready, check your mp3. It must works now!

May 20, 2008 | Samsung YP-Z5 MP3 Player

2 Answers

Touchpad won't work on my Gigabeat F40

Mine did the same, touch pad became erratic then stopped working, I could still access everything when linked to a computer. Then all stopped, on power up I got a 00000010 or 0000020 error and nothing.

I popped the end caps off, removed the two small screws holding the back on and found the strap of wires connecting the hard drive was almost completely dissconnected. Pushed the connector back together , reassembled and now all working

Apr 26, 2008 | Toshiba Gigabeat MEGF40S MP3 Player

1 Answer

Touchpad not working.

you've either knocked an internal connection loose, or the force of the impact damaged the player's mainboard.
you're going to have to either hope Creative still offers repair service for these things, or you're going to have to crack the player open yourself and try to figure out what's wrong.
good luck
please mark the post with a fixya

Feb 20, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Samsung YP-Z5

From my experience this is a hardware fault with the touchpad. Luckily you can buy a faulty player on ebay and replace the touchpad - make sure the fault on the faulty one is not the same!

The player is is easy to take apart and the touchpad easy to replace.

Nov 20, 2007 | Samsung YP-Z5 MP3 Player

1 Answer

Problems with TouchPad

only thing i know is to replace the pad.

Nov 06, 2007 | Creative Labs Zen Touch MP3 Player

2 Answers

Touchpad not responding

The touchpad problem is a hardware fault. I have bought a couple faulty ones of these with this problem. I bought some other faulty ones from ebay and just replaced the touchpads. It is easy enough to do.

The good thing about the player is it is easy to take apart and replace anything and wont leave it looking like a wreck when you are finished.

Oct 07, 2007 | Samsung YP-Z5 MP3 Player

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