Question about Microsoft Windows Vista Ultimate Edition

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Modem busy 797 error on Vista.

I've had this modem working fine on the same laptop before. I had to reinstall vista on the laptop and since then it won't work. It installs fine, there's no drivers need updating. When I try to connect it says the modem is busy. I installed the modem on my desktop and it worked straight away, so the modem or the software isn't broken. I've uninstalled/installed.. turned the firewall off... stopped windows defender starting and bulldog incase that was stopping the connection. I tried to ping google, nothing. I don't know what else to do. Can anyone help please?

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Re: Modem busy 797 error on Vista.

Hello sir, this might be an driver issue since u have reinstalled the modem.the modem might have came with some driver installer plz check the driver and install the driver by inserting the cd and searching the driver from cd.

Posted on Oct 27, 2007

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Try the following steps bellow -
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First, Try once by restarting the system

Second, You can try diagnosing the modem if the diagnosis results some text. Then modem should be working. Else, check for proper cabling.

To diagnose modem
1.Click “Start” then “Settings > Control Panel” or “Control Panel”.
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3.Select the “Modems” tab in the top middle, of the new window that opens..
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