Question about Transcend StoreJet 2.5 (TS120GSJ25T) 120 GB USB 2.0 Hard Drive

1 Answer

Can't detect my HD properly

I own a Transcend StoreJet 2.5 . I was happy with it untill one fine day as usual I plugged the USB drive to my laptop & while scanning for files it shows an error message saying "$MSft"(or similar file) got corrupted. After than I pressed ok. And since then any computer/laptop doesn't recognise my USB drive. I can see the drive letter (e:\ assigned for it, but when I look at its properties it says 0 bytes used space & 0 bytes unused space. But when I see the status of the device, it always gives me device working properly. I tried uninstalling & reinstalling the drivers. But still no use. Can somebody please help me.

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  • gauravgps Mar 05, 2008

    The driver given with storejet 2.5 portable HDD supports Windows 98 and is not getting installed in windows xp. The HDD is recognised as a usb device and nothing more. It is not accessible due to No Drivers. Please give the driver for windows xp.

  • ChandU32 Aug 27, 2008

    Hi this is Chandu..I had transcend Store Jet 2.5series...i got a problem in opening the hard disk...In my laptop it is detected and showing the drive in My Computer..But when Iam trying to open the drive it is showing the error message like Didk drive is not accessible..The wrong diskette is in the drive..Insert (Volume Serial No:) into drive :..What is the solution for this....

  • Anonymous Jan 19, 2009

    I have the same hard drive on windows xp but xp doesn't even recogniseit when i plug it into my usb port. I tried on every other USB port available, and every single combination, but still no success.

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  • Master
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Possibilities:
1) One of your USB devices have faulted, or is causing a resource conflict (or similar)
-- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged.
-- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok





It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.

Posted on Oct 26, 2007

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dearme9@yahoo.com is my mail and this is banner i see.

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