Question about Arris SURFboard SBG900 (49402201900) Modem

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Cannot change wireless channel

Every time I try to change the wireless channel to anything else but 1, the AP disappears completely for all clients (3 laptops with different wireless cards), and can't even be reached if I enter the new information manually. Problem is, channel 1 receives too much interference to be usable in my location

Is there a workaround for this, or is this a known problem?

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Re: cannot change wireless channel

Try to configer the same data in all 3 Lap Top.make sure
IP should not be the same.

Posted on Jan 06, 2008

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there are few options to test
Option 1) Check if the SSID and WEP key in the modem page
tally with your logon SSID or WEP key, because
limited connectivity issue happens when SSID and
WEP does not match
Option 2) Restart your modem
Option 3) Check wirings on telephone line , replace tephone line
with another telephone line and make sure the socket
plugged in from the telephone line is a BB tel number
and service has been paid promptly every month
Option 4) Change the wireless channel in the modem page to
detect the wireless device from 9-11 at
address in Internet explorer
Option 5) Bring laptop closer to the modem and ensure wireless
led on the modem is lighted and the wireless led from
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Wireless router

I think 2wire routers are good in providing signal strength. Contact the 2wire vendor regarding your requirements.

take care

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