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This problem is caused by a faulty Ethernet port. Clean out the Ethernet port using some compressed air and some alcohol swabs. If this doesn't work then you have defective hardware in which case you would need to contact microsoft's support team.
You can try sorting the problem yourself before you decide to send it in to Nintendo.
Most DS touch screens stop working if there is dust, hair, sand etc gets under the frame of the DS. They stop working because the particles get pushed down on the touch scream making the DS think that screens already been touched and won't respond.
Get a toothbrush with straight bristles and with your thumb gently press down the touch screen along the frame, use the touch brush to clean under the frame but be vary careful not to press down too much as you could cause damage to DS.
If the screen still doesn't work then you'll have to send it in for repair.
the best thing i can come up with is to try recalibrating. as with touch screens if calibration goes out of whack then its rather simple and you only need point and click. otherwise i can see no other solution. please rate.
Hi penny_od.....The following excerpts has been extracted from the Nintendo Help Site. If you would like to view the entire document, please click on the URL below....Please update your post of any progress, whether positive or negative so that I may learn from this too.....good luck my friend.
Touch Screen doesn't respond or is inaccurate when touched
* Be sure that you're using only the bottom screen of the Nintendo DS with the stylus. The upper screen is not a touch screen.
* Use only licensed Nintendo DS styluses and screen protectors.
* Unlicensed screen protectors can lower the sensitivity of the touch screen. If the problem you are experiencing started happening after you attached a screen protector, you may want to remove it. Please note that some screen protectors can leave behind a residue that may be difficult to clean. If you are planning on removing a screen protector that has been placed on your Nintendo DS, click here for tips on cleaning your screens.
* If the touch screen is not responding when touched, or the accuracy of the screen is off, you may need to recalibrate the touch screen. Click here for help recalibrating the Touch Screen.
* If recalibrating the screen didn't solve the problem (see above step), hold the Nintendo DS at an angle so that you can see where the edges of the Touch Screen meet the housing of the system. Look around the entire edge of the Touch Screen for any foreign material (such as crumbs, etc.) that may be wedged in between the Touch Screen and the housing of the DS. Foreign material in this area can cause the Touch Screen to work incorrectly. If there are any visible particles, please follow these steps for cleaning the screen.
If the above steps do not solve the problem, your system will need to be repaired. Click here for repair information.