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Nortel M7310 I have a Nortel M7310 with Caller ID, is there any way to scroll through and look at the most recent incoming calls?

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Your M7310 phone does not have caller ID. The phone system can have caller ID and there are a few different options you could have for phone system and caller ID packages. You should try to find out which Nortel phone system you have and possibly what type of Caller ID unit.

I suspect you cannot do what you are looking for because as I mentioned, the phone itself does not have caller ID and only displays what the phone system tells it to. It is more complicated for a caller ID system to store a list of previous calls when you have multiple lines and multiple phones. Would you want to see a list of every call that has come in, just the calls that rang at your station or just the calls that rang and you answered at your station.... BUT... this may be ansered in a user guide specific to your phone system or your caller ID interface.

Posted on Oct 26, 2007

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Yes you can  turn on Call log on your system,specifically if you have caller ID LS/DS trunk cards.

Posted on Oct 26, 2007

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System need to have Call log turn on, providing you have CID trunk card then this should work

Posted on Oct 26, 2007

  • Elli Brown Oct 26, 2007

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Either COPY the config settings from a set where it works to those that don't, or on the sets that do not:

F**CONFIG, Terminals&Sets, (enter ext #), ... Telco Features, 1st Display Name: change between Name, Number, or Line.
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Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/dave_fb2c45146b845cea

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M7310 + Caller ID


You need CID service from teoco, Caller ID capable circuit packs in your Norstar system and 2 parameters turned on in programming under "terminals a & sets" for each extension. Also the CID will only auto display on sets that have the ringing turned on for that line. (you can also program a display button..feature-811). I doubt it is the software version but to display it go into programming and step down through the menu from 'Terminals&Sets' 10 items to 'Maintenance' and press 'show' then show again at 'System Version' this will give you a display like "SP: 30DHC04 NAT". Hope this helps. Bill C. www.dyns-tech.us We also do remote programming on Nortel CICS and MICS so equipped

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In system programming your station needs to set caller id to Y.

i am assuming the system accept caller id. Other stations are working.

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Can somebody help me in setting up caller ID on my Nortel Norstar M7310


To set up call id you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program call log on. Press the show key (top right arrow)
Press the next key (bottom right arrow) 5 times. The display should say TELCO FEATURES.
Press the show key (top right arrow) 2 times. The display should say CALLED ID: N(or Y)Press the change key til it says Y.
press the release key.
that should do it providing you have caller id service though your local telco provider.

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1 Answer

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I'm pretty sure CID is automatic on a CICS....IF you have a CID trunk card. You might want to post the part number on the face of the trunk and we'll see if it's the proper one.

Carl

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Caller id only displays after i pick up the line


it is a progrsamming issue that can be fixed where are yuou located?

you can call me at 3107016774

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2 Answers

Nortel norstar m7310 phone caller id problems


@relax536

to find out your phone's extension dial
Feature *0 Intercom

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