Question about NetGear WGR614 Wireless Router

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NetGear Wireless Router - continous internet connection drops

I am having the issue with my wireless router of the internet connection dropping repeatedly.  It comes on, connects no problem then every few minutes all the light on the router light up and the internet connection is lost, it reconnect but I have to do the same on the laptop.  Spent time with NetGear technical support last night and have the latest firmware now, but I think it was still dropping the connection after that.
Help.
Thanks, Sharon

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  • Sharon_Finch Dec 04, 2007

    Hi - its Sharon here, finally determined that it was a hardware issue and NetGear replaced the wireless router - I had to pay for shipping.

  • Anonymous Dec 10, 2007

    I have same problem as the netgear wgr614v6 wireless router drops internet connection every hour or so. I have to power off the router and power it on again and it would work for another few minutes to hour or sometimes two hours and drop again. There is no problem at ISP end as I know it since the cable broadband line if connected directly to my laptop without wireless router in the middle then there is no problem. I reset the wireless router to factory setting and reconfigured my laptop / wilrless setup with new ssid / wep keys etc. but problem remains. Any advise would be greatly appreciated. Thanks. JM

  • Anonymous Dec 15, 2007

    lost connection all time

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When im on a site with a video/music the connection drops, takes time to load ..then rebuffers can any one help

Posted on Jan 01, 2009

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Hi sharon,

If you  upgraded the software but still the connecitons is droping then contact the ISP (the internet service provider ), Because it is possible that they have something wrong thier side,,,THIS ISSUE IS KNOWN AS INTERMITTENT SYNC OR ROUTE,,, check the lights on your router , when the internet goes down which light changes,,,

and once you confirm that the problem is not with your ISP then you need to purchase a new router,

reply which is the ISP you are subscribing for.

Gunja :-)

Posted on Oct 26, 2007

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How to configure netgear wireless router on desktop pc?

Posted on Dec 19, 2007

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Posted on Jan 02, 2017

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1 Answer

Dropped internet


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I use a Netgear wireless router and dongle (about 1 year old, its the 3rd. router I have bought over the years) Recently the wireless connection keeps dropping, but if I plug in a LAN cable the connection...


If your wireless connection drops ,it means you need to changed channel number of router for that you need to login to router

please follow steps to login to router

1. Open a web browser (Internet Explorer, Mozilla Firefox or Safari).
2. Access the router, usually by typing 'http://192.168.1.1' or 'http://www.routerlogin.com' in the address bar.
3. Login to the router with the Username as "admin" and Password as "password" (please note that the Username and Password are case sensitive).
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Thanks you for using Fixya

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Internet connection frequently drops netgear wrn2000


Hi
If the Internet connection frequently drops, It could be wired or wireless.
If it is wired connection u can try the following troubleshooting steps
1) connect Modem-Router-Computer
2) Open router UI (www.routerlogin.net)
3) User name : admin , Password: password
4) on the left hand side in the blue panel select WAN setup & reduce the MTU to 1400 & click apply.
if the problem still continues upgrade the firmware of the router.
This should resolve the problem

NOW IF THE WIRELESS CONNECTION DROPS, try the following troubleshooting steps
1) connect Modem-Router-Computer
2) Open router UI (www.routerlogin.net)
3) User name : admin , Password: password
4) on the left hand side in the blue panel select Wireless settings (under Setup)
5) SSID: (user defined)
Channnel : 11 or 6
mode : upto 54 mbps or 150 mbps
Security : WPA-PSK (TKIP)
PASSPHRASE : (user defined)
Click apply
This should resolve the problem.

Thanks
Vineet Bajaj
Sr. Tech support Engg.
NETGEAR

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1 Answer

Internet connection frequently drops, don't know why. Still connected to router, though not getting internet. Unplugging wireless adapter and plugging it back in fixes the problem...temporarily.


Hi

IF THE WIRELESS CONNECTION DROPS, try the following troubleshooting steps
1) connect Modem-Router-Computer
2) Open router UI (www.routerlogin.net)
3) User name : admin , Password: password
4) on the left hand side in the blue panel select Wireless settings (under Setup)
5) SSID: (user defined)
Channnel : 11 or 6
mode : upto 54 mbps or 150 mbps
Security : WPA-PSK (TKIP)
PASSPHRASE : (user defined)
Click apply
This should resolve the problem.

If the problem still persists u can try upgrading the drivers of the wireless USB adapter.


Thanks
Vineet Bajaj
Sr. Tech support Engg.
NETGEAR

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Hi mtaylor9,

Routers are great but they do have issues with distance, or certain walls that can interupt the connections. My suggestion is to have your daughter when she is connected to walk away from the router step by step, and continue this until it drops. This will give you the distance it will work for you. Then either move the router closer to her destination, or you can get another router than can act as a passthrough. The last option is to run ethernet wire everywhere which really defeats the purpose of wireless.

Good Luck

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Hi, what ISP are you using (aol,tiscali...?), and how are you connecting to the router? Wired or wireless? I had similar problems with mine, it wouldn't connect or would drop connection, or loose all the settings. I updated the firmware to the latest from here:- 
http://kbserver.netgear.com/products/WGR614v6.asp

Be sure this is the correct model as firmware differes from model to model.
Then I had to manually configure my ISP settings etc. Or you may have software from your ISP which configures for you.
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