Question about Polycom VSX 7000 Video Conference

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Factory reset Hi,how can I hard reset our vsx 7000.we lost the password and fail to restore it either by restarting the system and pushing the "0" button of the remote control either by using the mac adress or the serial number.

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Re: factory reset

Put a paperclip in the front just below power button and turn unit on. this will factory reset it.

Posted on Jul 31, 2009

Re: factory reset

Call Polycom. There is a series of numbers and buttons to push to reset it. They made it a bit complex so no one could accidentally reset the system.

Posted on Apr 21, 2008

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How to reset the password of polycom hdx 7000

You can use the hardware restore button on the Polycom HDX system to reset
the system in one of these ways:
• Restoring configuration-Restores the configuration, which resets most
system settings to default values.

• Factory restore-Completely erases the system and restores it to the
software version and default configuration stored in its factory partition.
If you follow this procedure while a USB storage device is connected, the
system restores from the USB device instead of the system's factory
The restore button is on the front of the Polycom HDX 9000 series system, as
shown in the following figure.


The restore button is on the front of the Polycom HDX 8000 series, Polycom
HDX 7000 series, and Polycom HDX 4000 systems, as shown in the following


The restore button is on the left side of the Polycom HDX 4500 system, behind
a wire mesh screen, as shown in the following figure.


Use a paperclip to press the restore button through the wire mesh covering
that side of the system. to reset the HDX Series system we can press the restore button over 15 second.

Feb 27, 2014 | Polycom VSX 7000 Video Conference

1 Answer

My VSX 7000S does not recognize the microphone. It is connected to VSX\r\ncamera by the brown RJ11 cable with ferrite end to the camera but no sound is picked up and system status indicates "no...

You need to go into the audio settings via
Admin Settings
Audio Settings
and make sure Enable Polycom Microphone is checked off.
Reboot and see if your microphone is recognized.

Jan 13, 2011 | Polycom VSX7000 Videoconferencing System...

2 Answers

How to reset VSX 8000 to factory default - Forgot the password

section 8, page 4

System -> Diagnostics -> Reset system
you will need serial number for this

good luck.

May 03, 2009 | Polycom (VSX 8000/VORTEX EF2280 ) (Bundle)...

3 Answers

Polycom 7000 series System Settings

Web into the unit by it's IP address and go to "Home Screen Settings" and check "system".

Mar 18, 2009 | Polycom VSX 7000 Video Conference

1 Answer

Polycom VSX 7000 will not turn on

Hopefully the problem was resolved. Call Polycom to see if it under warranty. Call me at 415.659-8178 if it is not. Maybe I can help. David

Feb 17, 2009 | Polycom VSX 7000 Video Conference

1 Answer

Polycom vsx 7000

no the power supply is propreitory( has multiple voltages) & is not advisable, u could blow up ur expensive confeencing equipemt.polycom has designed it in that manner!!

Jan 19, 2009 | Polycom VSX 7000 Video Conference

4 Answers

Forgot the polycom VSX 7000 password - how to reset

The polycom didn't allow for numbers, only letters.....
How do I do password recovery in this case?

Dec 17, 2008 | Polycom VSX 7000 Video Conference

1 Answer

VGA Output resolution

If it has an IP address connect to it using a computer on your network.

Mar 04, 2008 | Polycom VSX 7000 Video Conference

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