Question about SanDisk Sansa m240 MP3 Player

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Stuck on initializing screen

When i plug in to the usb port, the initializing screen wont go away.
when i unlug it the screen flashes same thing (sandisk initializing)

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  • daroach7 Nov 11, 2007

    The MP3 player is stuck on initializing screen and my computer will not recognize the device.

  • Anonymous Nov 15, 2007

    stuck at initializing .... can't get pass it ... firmware dead?

  • avalone Nov 16, 2007

    my mom bought me a PINK Sansa m240 runing on firmware update v 4.0.44r & for a time last dec through this last feb it worked & then nothing it just got stuck at the loading screen & i've got music stuck on it, is there a way to downgrade the firmware to make it work

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Call Sandisk support. This is a known problem with this model that was sold in December 2006. Apparently later models fixed the issue. They will get your info and do an RMA, and they even provide the UPS shipping label.
They were great to deal with. I hope you have the same success.

Posted on Nov 20, 2007

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Posted on Jan 02, 2017

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