Question about SanDisk Sansa m240 MP3 Player

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Stuck on initializing screen

When i plug in to the usb port, the initializing screen wont go away.
when i unlug it the screen flashes same thing (sandisk initializing)

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Re: stuck on initializing screen

Call Sandisk support. This is a known problem with this model that was sold in December 2006. Apparently later models fixed the issue. They will get your info and do an RMA, and they even provide the UPS shipping label.
They were great to deal with. I hope you have the same success.

Posted on Nov 20, 2007

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Stuck in "sandisk initializing screen"

To those that are having problems with the MP3 player not being recognized. With Windows XP there is a little Icon on your Systems Tray that is called the "Safely Remove Harware Icon". Not using this Icon when unpluging MP3''s or zip drives can cause your PC to no longer recognize it. Toshiba Satellite laptops are known for this, others probably have the same problem. The solution here is to install the latest update of the ACPI Flash Bios for the Toshiba Satellite computer. Maybe this is also the problem with other PCs. To prevent these problems allways click on the Safely Remove Hardware icon before removing the MP3 player or any USB flash drive
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