My Ipod had been working fine for the few years I have had it.. (got it used, so im not sure about warranty/service) Then recently, it would freeze up on certain songs and after a while, just skip the songs (it's not the audio files.. they've all been ripped from CDs). After a few days of that kind of malfunction.. it stopped working all together. It powers on, but wont even make it to the menus. I can hear the hard drive spinning.. but after a while of displaying the apple logo, it displays a strange.. file error looking icon. a folder with a triangle over it, with an exclamation point inside (!). then it turns off.. sometimes powering back on by itself and repeating the same strange error. I have tried to reformat the ipod.. but when I connect it to my PC.. it makes my PC freeze until it is unplugged (strange, i know). The PC does not recognize it, and neither does Itunes. So I cant update the software, or reformat the storage.. It seems to me that maybe the hard drive inside is ruined? Is there any way to fix that? or is it doomed for the trash? any tips would be much appreciated.
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Re: My ipod is not working
The problem is with the hard drive. If you feel comfortable enough opening the iPod, you can buy a replacement hard drive on eBay, open it up (there are special pry tools you can buy on eBay that won't scratch the case, but if you don't mind you can use a small flathead screwdriver) and replace the hard drive.
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After making sure the unit is plugged in to a live circuit
and Still no Power Check with Sony for warranty
800 222-7669 (SONY) or repair
If purchased with AMEX they will double the warranty
to 2 years You will need the orig warranty HERE: https://docs.sony.com/release/Warranty_D455714504.pdf
There are not really any user serviceable parts unfortunately.
Apple has some suggestions to try before taking it in to an Apple store. Most iPod Nanos are covered by a one year warranty, and you may have purchased a longer warranty. For questions about your warranty and coverage, call Apple customer service. If your iPod is still covered and you live near an Apple store, it may be faster to take it in.
Charge the iPod Nano for several hours to make sure the problem isn't a low battery. Force reset the iPod Nano by holding down the Sleep button and the volume down button at the same time for 8-10 seconds or until the Apple logo appears. Restore your iPod Nano by plugging it into iTunes and clicking on the iPod, then "Restore." This will wipe all information on your iPod Nano and install the latest version of its operating system. Re-sync your data to the iPod Nano after a restore.
Go to Start : Run : type: services.msc Then go to the service Apple mobile device and press start if it is disabled. Make sure it is automatic to startup by going to properties for that service if needed. This service should recognize your itouch. if it fails try reinstalling your itunes.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
and hold the Menu and Center (Select) buttons simultaneously until the
Apple logo appears, about 6 to 8 seconds. You may need to repeat this
Tip: If you are having difficulty resetting your
iPod, set it on a flat surface. Make sure the finger pressing the
Select button is not touching any part of the click wheel. Also make
sure that you are pressing the Menu button toward the outside of the
click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power
adapter and plug the power adapter into an electrical outlet, or
connect iPod to your computer. Make sure the computer is turned on and
isn't set to go to sleep. if nothing happens post me a msg , i'll try further steps to help u
Yes, well the exact thing it happening to me. What you could do and see if it works is this: Turn the Screen Lock on, off, and hold the center button and the Menu button. This will hard reset the iPod and use the origonal settings from when you first got your iPod. The second Tip: Take off all of the software, songs, games, ect. in iTunes and reset ALL the settings in iTunes. If this doesn't doesnt work (which it should), your iPod is broken and you need a new click wheel or center button.
Sounds like a possible hard drive failure. Have you tried to do a reset? Toggle the hold button on and then off. Then hold down the menu button and the center button at the same time. hold them until the screen flashes. then release. You may have to try this several times.