I am unable to get my camera to work as it always shows the animation to connect USB now even though it is connected. I have reinstalled the software and tried different USB Ports to no avail. Please help
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: QuickCam USB Problem
Did you install the software with the camera connected to
the computer? Disconnect the camera from the USB port and reinstall the
software. When the program asks you to connect the camera, do so, and it
should work. Hope this is of some help.Bud
Below is info for setting up Audio & Video to chat on
line after you install , either Skype or a messenger program.
Web Camera’s have to be
setup on the program they are to be used with.Just installing the camera on your computer does not set it up to broadcast
on messengers or Skype.
Each program has Options that have to be setup in order for
the Audio and Video to function properly.
After downloading and installing Skype set it up as follows:
TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone
and Speakers to the computer Audio Card.
click on the Video Settings.
camera if installed properly will come up and show a picture.
on the bottom of the page click on Save.
The camera and audio should function properly.Your friends and Family will now see and
talk to you.
After downloading and installing Yahoo Messenger set it up
Messenger at the top left and click on it.
go down to Preferences and click on it.
Calling and Devices on the right and set the Microphone and Speakers to
the computer Audio Card.
go to the Test Audio section and(in blue writing) click on“Open the call setup assistant” and follow the instructions on the
you start Windows Live Messenger, expand the view by clicking on the
square on top left next to the red X.
on the Windows Live messenger window on the right side, click on “ “Show
Menus.” And then click on “Show the Menu Bar”.
go to the Menu Bar on right side, click on “ “Action.”
“TOOLS” and click “Audio and Video Setting” and follow the
NOTE:You audio and
video shoud work.Enjoy.
When done both the Audio and Video will function properly so
you can chat and see family or friends you are connected to.
Hope this helps.Bud
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa ( http://picasa.google.com ).
When you installed the camera did you use generic Windows drivers? If so, try going to the logitech website and downloading the latest drivers for the web-cam. Unplug the camera before installing the new drivers, it may prompt you to plug in your camera, if not plug it in once the installation is complete. Restart your computer and make sure your plugged in as well if it is a laptop. Another reason for no response could be no power is coming through the USB port, either because the power connection is burnt out (this doesn't mean that powered USB devices don't work in the port) or it reverted to a 1.1 version of USB. This is a common glitch that can usually be fixed by changing USB ports or restarting the computer. Make sure you don't have too many devices being powered only through the USB port. If any USB product also comes with an adapter always use that adapter if possible instead of using the USB to power it. This will ensure a longer life of your ports. If the latest drivers are installed and you know you have a working USB port that provides power then you more than likely have a bum camera. (Electronics generally fail either very early or very late in their life cycle)
Could be a corrupted usb driver or even the camera driver. Try to update your drivers. If that is not the case your camera could be broken or a bad usb connection on the motherboard. if thats the case you can get a pci usb card to replace the corrupted one.
Try disconnecting the Camera from the USB port and reinstall
the CD or Downloaded software program. When the program asks you
to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud