Question about HP Vs17 17" LCD Flat Panel Monitor

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Screen goes dim under different user

Have HP vs17 monitor (16000 total hrs, 7000 backlight hrs), screen goes dim whenever I switch to son's user settings.  Other three users on same XP system no problem, just my son's user settings.  Tried to adjust basic diplay settings same for all users, lower brightness/contrast ratios, screen still only dims when son signs in.  Any suggestions?

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  • dccjr Oct 25, 2007

    Thanks, but as far as I can tell, resolution/refresh same as other users.  It must be something in his startup because screen is initially OK, but as soon as everything loads screen goes dim, can't see anything unusual on task bar. Also,  if I switch to other users, screen now dim there as well, must restart computer and sign on as user other than my son to get the screen to pop back to normal brightness.

    Any ideas?

  • dccjr Oct 25, 2007

    In safe mode, screen brightness same on son's username as other users.  Is there anything specific I should look for in his startup that would cause screen to dim after all programs loaded at startup?  I've tried to find something different in his settings but can't see anything, or maybe I'm not looking in right place.  Also, once everything loads at startup and screen goes dim, if I then switch to another user, those screens are now dim too, and I have to restart, choose another user, starts up then turns back bright.

  • dccjr Oct 25, 2007

    Cleaned up the startup section using msconfig, but still can't find any setting unique to son's user that's causing screen to darken only under his setup.  Since monitor works fine with any other user, it's got to be something specific to his user setup, but everything I check seems to be the same for all users. Any other ideas?

  • dccjr Oct 26, 2007

    Thanks for the suggestions, but nothing seems to work.

    I set up a new user account as a test for my son and it seems to work fine. If I just delete his old user account (the one that with the dim screen) and have start using new one will we really be giving up a lot?  Should I continue to try to fix current user account?

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  • 38 Answers

Could be an issue of his resolution and refresh rate settings are close to being out of range for the monitor. Try lowering these settings to get better performance.    

Posted on Oct 25, 2007

  • 2 more comments 
  • Alessandro Fuchs Oct 25, 2007

    Try booting in safe mode
    F8 at startup
    select safe mode

    then login to your sons username

  • Alessandro Fuchs Oct 25, 2007

    you could try going to start > run> type msconfig and going to the startup tab and disabling everything 

  • Alessandro Fuchs Oct 25, 2007

    you might look into any particular software apps he has installed on just his profile that might interfere with the video driver.

  • Alessandro Fuchs Oct 26, 2007

    you know what your absolutely right. If a new user account will fix the problem for you, i say absolutely go for. When your installing thing for his new account just do one thing at a time so you can see if something is having an adverse effect.    

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