Question about LG Shine KE970 Cellular Phone

25 Answers

Download music from media player to LG Shine

I can't get the music files from the folder my stuff on my LG shine in to mp3 bit.  I can play them from my phone to my computer just not the other way round. Please help It's doing my head in. xx Thanks

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  • 57 more comments 
  • Anonymous Nov 08, 2007

    how to download music from PC to Lg shine phone?

  • Anonymous Nov 13, 2007

    i cannot download the songs from computer to my LG Shine ke970. But when i view my files on computer i see all the songs and i can play them on computer.

  • louisestar Nov 20, 2007

    i can't see my songs syncced from windows media player onto my LG Ke970 shine, but i know they are on there. help!

  • Jacal Nov 25, 2007

    I've connected USB to PC & phone. The PC is saying that music is stored and can play from phone to PC but not the other way round. Phone also pops up with please insert external memory!

  • Kimandpaul Sellers
    Kimandpaul Sellers Dec 30, 2007

    this is crazy the stupid disc you get with the lg pink shine installs but then no connection is found when we go to use it whats going on with this software anyone help?

  • Roxstar Dec 30, 2007

    I do not know how to get music from my computer onto my Lg shine.

    when i hook up the cord tot he computer and the phone, the installer says it cant be completed without a phone didnt come with an installation Cd....

  • Anonymous Jan 02, 2008

    cant download songs to my phone

  • Anonymous Jan 10, 2008

    I don't know how to put songs on my LG Shine from Media player.

  • dhhh Jan 20, 2008

    the wizard searches for the usb device but cannot detect what software it's from

  • Tash19 Jan 21, 2008

    i cant seem to get music from my comp to my phone because it says there is no connection how do i get music to my phone

  • kisskiss25 Jan 28, 2008

    i dont know how to put music on my LGshine from my pc

  • NiKkI1996 Feb 20, 2008


  • Anonymous Mar 04, 2008

    i can't get music from my computer onto my LG shine

  • Anonymous Mar 14, 2008

    i cant get music onto my phone from the computer i also have a memory card and its got nothing on it but its saying my memory is full

  • Anonymous Mar 29, 2008

    ive downloaded music onto my memory card but when it is in my phone it says that there is no music on my card?

  • vatoslocos Apr 02, 2008

    When i try to set a song for a ringtone my phone says the non-acceptable content,and some of the times it says the file is too large even thoe my memory card is 2GB.

  • janine87 May 12, 2008

    i have music in a file in my stuff but i cant get it on my mp3 player on the phone how do i go about doing this

  • Anonymous Jun 02, 2008

    hi i havent got vista but cant download music to my lg shine can u help me pls

  • bobbyson Jun 26, 2008

    i can download music onto my lg chocolate but cant get it to appear in my mp3 bit what can i do

  • katie987 Jun 28, 2008

    when i try to connect my lg shine to my computer a pop up comes up and says that the port i am trying to use to connect is closed,and i want to know how i put music from my omputer to my lg shine.

  • bubblex Jul 01, 2008

    i dont have the disc for my phone any more and i cant download songs anymore x


  • Libz_101 Jul 23, 2008

    I dont know how to get songs from a cd on my mobile via my laptop i try and do it and it says its on my phone but i cant see it any where and i want it in the mp3 bit. PLEASE TELL ME HOW TO DOD IT

    my mobile is lg shine ke970

  • Tobe_Damit Jul 29, 2008

    okies I have been told that there isnt a wire that can be used to plug the phone directly to the computer. This means that I had to buy a USB key. Which I did. I worked perfectly for the videos and the pics. As for the music, When I drag a song to my USB key onto my SD card which then goes into my phone. My phone says that the format isnt right. I can't get any files from Windows media player, quicktime or I-tune to fit. I also tried to simply convert my songs into mp3 and it still doesnt work. In which f***ing format am I suppose to transform my music so I can play it on my phone and how should I do it. I been using this phone for 6 month now and never been able to listen to a song on it. What good is it to have an mp3 player on it if you cant upload songs from your computer on it? They absolutely want us to buy every song at a ridicuous price? Cmon.. plz dunt think we are so stupid. There must be a way. What is it???

  • marigordon Aug 04, 2008

    I can't find the music anywhere on the phone after the computer says that it has syncronized to phone.I am about to put a hammer to this phone!

  • linchfield Aug 04, 2008

    there doesn't seem to be any way of getting music onto my LG shine. i've installed the CD but all i'm left with in the end is - LG mobile sync and LG internetcube programmes which both can't get music onto the phone

  • ThEpRoBrO Aug 17, 2008

    yea i can't get the phone tool either and my lg shine isn't reciving text but i can send them out i paid for unlimited texting tho..... so this is pissing me off.........

  • dwaynekg Aug 21, 2008

    the music is not showing on the phone when i send the music to the phone

  • Silercyty Aug 22, 2008


    Hi, at lease you can download mp3 music I can't get it to download onto my lg shine please help me>

  • Anonymous Aug 27, 2008

    i have a mp3 in my computer but i cant to tranfer to lg phone lg-kh1600 what converter iwant to do it

  • Andrew Rawlins Oct 15, 2008

    How the bloody hell do you get music onto this phone. LG website is one of the most useless I've been on, and I've been on a lot.

  • Anonymous Oct 31, 2008

    i have a lg shine cu720, but it wont get music on it. I have a usb cable, and when i open the picture in my computer, and i copy and paste stuff it wont work without a micro sd. How can i do it with bluetooth?

  • Anonymous Oct 31, 2008

    I can't watch my video in my pc...example one friend send mr video and then I put this file in computer I can't look

  • Anonymous Nov 14, 2008

    yeah u don't know how to download songs onto it aswell, i have all the songs saved on my computer, and it still won't work, plz help!

  • Anonymous Nov 22, 2008

    I put music on there from a cd but it wont play

  • DIZZYC911 Dec 05, 2008


  • ancleasby Dec 20, 2008

    their is no music files in me mp3 player,also no mp3 on the external memory

  • arielbaby Dec 22, 2008

    how can i get songs to my lg shine?pls,, i need help

  • charmainh Dec 22, 2008

    I can pay music from my phoneonto the computer but I can't play the music through my mp3 or from my memory card.

  • charmainh Dec 22, 2008

    LG KE970 Okay I have tried sync' ing the music to my phone through the usb and all the files i have saved on my memeory card wont show up through the phone. When I plug the usb to my computer i can play files from the phone on the computer but when i want to play the files from my phone or view pictures nothing shows up Help.n

  • redlineoso Jan 12, 2009

    when i connect the usb wire to my phone from my pc notebook i get a message saying( call and message are not avalible).

  • lilj_316 Jan 18, 2009

    LG Shine ME970 Cellular phonw

  • Anonymous Jan 19, 2009

    It didnt even come with a cd or USB cord so i dunno what to so :S

  • Anonymous Jan 21, 2009

    can i upload music to my LG Shine using only my Micro SD or do i have to have a USB thing

  • Anonymous Jan 21, 2009

    can i upload music to my LG Shine using only my Micro SD or do i have to a USB cord

  • Anonymous Jan 26, 2009

    can't listen to music downloaded to lg shine. when from computer

  • Anonymous Feb 04, 2009

    I cannott get my music on my phone. If I find a way I will post it on here. Its the same phone LG K790

  • mazzy101 Feb 09, 2009

    after i put my usb connectin my phone and computer i cant get music and stuff onto my phone...please help me!!!!!ppppplllllleeeeeaaaaasssseeeee!!!!

  • Anonymous Feb 14, 2009


  • Anonymous Mar 19, 2009

    can't get the songs off window media to my LG shins

  • Anonymous Mar 28, 2009

    well i have these recorded song but they are arn so i cant put them as my ringtone~~~

  • Anonymous Apr 01, 2009

    like i cant connect my fone into my pc so i have to send via bluetooth which take 4 eva so is there a thingy where i can plug my fone in my pc

  • elliek373 Apr 12, 2009

    i am trying to get music on to my phone from windows media player and it syncs it but then it doesnt go on to my phone please help Thanx!!!

  • Anonymous Apr 17, 2009

    im getting trouble downloading my music

  • Anonymous Apr 20, 2009

    same problem cant get no music

  • Anonymous Apr 21, 2009

    non ho nè cavo dati,nè cd. come faccio a scaricare la musica?

  • greenphone Apr 26, 2009


  • Anonymous May 11, 2009

    i can not download it

  • kammmy May 12, 2009

    i can get songs onto my LG shine using the mobility store, but not using the cable

  • jodikou May 11, 2010

    Solution link . . .`



25 Answers

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My phone did came with neither a usb cord nor a cd. are they not suppose to provide these? somehow i feel like ive been ripped off.

Posted on Nov 18, 2008

  • me the best Mar 25, 2011

    go home you loser


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Ok i have fount out why you cant down load music from the computer to the lg shine ke970 pink its because all the lg shine software isnt compatable to windows vista great eh? dont tell you that when you buy it what a con

Posted on Jan 18, 2008

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Yes, "Guest" although rude, is right.

If you don't have your phone switched over to Mass Storage instead of Music Sync it won't work. When you connect your phone and it says connecting with Music Sync, disconnect and go to settings on your main menu. Got to Connections and change USB Connection from Music Sync to Mass Storage by selecting Mass Storage. Note also that if you don't have a SD card in your phone, your phone may automatically disconnect when you connect or come up asking for a disk or cd. You must have SD storage to put music on your phone.

That should solve your problems.

Posted on Aug 13, 2008

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When i connect my lg ke970 pink to the laptop via the usb cabel i want to put music from a cd on my phone so i click on the removable disk f but it always says please insert a disk in to removable disk f what do ? how do i get music on my phone and waht disk is it on about? HELP

Posted on Jul 24, 2008

  • Libz_101 Jul 26, 2008

    when i connect my lg ke970 to my laptop i go to click on the f drive thing it says insert a disk. what disk does it mean?

    all i want to do is put music files in the f drive to put on my phone.HELP ME


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Hey, I have the LG Shine in pink aswell and it is compatible with Windows Vista. When you purchase the phone there should be a CD that comes with it to install a program called LG PC Suite. You must install that. After it will install the Wizard thing for the USB. You cannot have the phone connected to it and the computer when you are installing this. When you are done, you can connect the phone to the USB cord and leave the phone on. Open up the new LG PC Suite program and it will search for a conncetion.

Hope I helped! I had the same problem when I tried putting some stuff on my phone yesterday (I got it yesterday). Then I figured it out after having read the Help stuff.

If anyone knows, the lady at Rogers said that I could put songs as my ring tone, does anyone know how?

Posted on Mar 02, 2008

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Ive had a lg shine and what you do is if you want too put music on your lg shine is is go into windows sign button in bottom left corner then go into compter where it brings up your c drive. when you connect your usb cable it comes with a symbol for lg shine. then all you do is drag your music over from your windows media player too the symbol for lg shine then it sould be on your phone. that what i done and it worked. help this helps

Posted on Dec 05, 2008

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I found that when I send my music via bluetooth from pc to phone is the easiest way

Posted on Oct 04, 2008

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What i did was go and but a 4g micro memory card and and a card reader and i set up all of that stuff on the computer then i opened itunes and draged and dropped the songs  then i took the memory card and put it in the shine. but heres the weird part ,to listen to the music dont go to the music player because the phone will restsrt itself you have go to my stuff in the menu and then click on memory card and your music should be in there.

hoped i helped

Posted on Feb 15, 2009

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I have tried for a week to download music. In the end I downloaded on to another mobile and bluetoothed it to the LG KE970. At last it worked.

Posted on Jan 20, 2009

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How can i install the SOFWARE?? cuz it is the small CD but not that big 1 tho??? plz show me how or maybe give me the website to download the software

Posted on Dec 28, 2007

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I have got it

Posted on Oct 15, 2008

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I have the lg 8700 The black label series and i can't put music as my ringer...i tryed putting it on the USB mass storage device but all it did was make it play on my phone as a portalbe mp3 player but i can't move it to be my ringer. I've tryed using the via bluethooth function but it dosen't work with any other phones unless there lg's and every one up here has motorolas.....except me.... :p i love this phone besides this stupid problem.... any advice would be greatly appreciated

Posted on Oct 05, 2008

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What about solving this problem without using the USB cable? I didn't purchase it.

I bought a 2 gig card with regular size SD adapter beacuse I have a card slot on my laptop, I thought I could just drag and drop to there and then insert.

It works, but it places the music into the audio & ringtones folder, it won't play on the regular "music player" folder (menu 5).

Any suggestions?

Posted on Jun 12, 2008

download music from media player to LG Shine - noavatar_s.png vietkidd... Go to my computer and click the one with the LG thingy (F drive for me) and then it takes you to it

Posted on Mar 01, 2008

Ok, heres what I think
I'm not totally sure, but try this k? Basically when ur on the menu for your LG shine, press the button on the right, it should take u straight to rogers music. Then you go to dowload music and your takedn to the rogers music store. The songs are 1.25 each, or you can pay 10$ monthly to download unlimited songs. I'm not sure if this is actually the answer to your question, but yeah.

Posted on Jan 22, 2008

You ppl are weird. In settings you have a menu for usb connections(on your phone settings(menu9)), you select mass media, or mass data, or whatever it says...

When you plug it into your PC via usb, the phone is recognized as a removable disk..You just put files on it, and it automatically sorts them according their format... Simple, just plain old drag and drop...


Posted on Jan 19, 2008

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Hi people,
is there any were i can download the sync software online?
i miss placed my disk wen i moved house!!

Posted on Jan 18, 2008

I really dont know how to put data from the pc to my fone.. wat do i dooo ?? helpp

Posted on Dec 28, 2007

Try un-installing everything then re-install then re-boot you're pc / laptop i tryed this and it worked

Posted on Dec 25, 2007

Have you downloaded the sync software from the disk in the box?

Posted on Dec 23, 2007

  • cutylittlecu Apr 23, 2011

    how can get music of youtube


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I have a CU720, and a 4GB microSD card in it.
I have used both Windows Media Player and Winamp to successfully put music on it.
You have to make playlists and sync the playlists to the Shine with either application, to get your music to transfer.
You can't convert to .wma files at any greater quality than 90%.
The Shine refuses to play 98% files.
The Shine is supposed to play a number of formats, such as .aac, .mp3, .wma.
I tried .aac files, but they wouldn't play, either.
I am starting with .wav files, so I have to convert my own.
I don't have an .mp3 converter, so I haven't tried those.

Posted on Jan 19, 2009

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I need to download music for my LGshine

Posted on Dec 25, 2008

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My computer wont read my phone when its hooked up do i need a lg usb i have a rocket fish

Posted on Dec 06, 2008

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Who can't this problem i don't even work and my Aunt give me this phone please help me

Posted on Mar 30, 2009

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I cannot play the video media file of my PC what i put in my mobile. I cannot downloads any software in it. no game and tunes also not downloaded by me. please tell me the write thing to do.

Posted on Oct 04, 2008

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  • 11 Answers

SOURCE: download music from media player to LG Shine

Go to Setting, Connection, Usb Connection Mode, Mass Storage. This should allow the computer to recgonize the phone as a storage device. From that point on, go to My Computer and you should see your phone there.

Posted on Aug 19, 2008

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LG KE970 - Help with MP3!!

How to transfer music, ringtones, wallpaper, pictures, etc to ShineThis is relatively straightforward. The Shine just works as a removable USB drive.

1. Switch on the Shine ,and make sure it's in USB removable disk mode - it usually is, by default (Menu, Settings, Connectivity, USB connection, select Mass storage i.e. make sure that's ticked).

(Note: don't connect it to computer then turn on the Shine, it doesn't seem to like it. Make sure it's switched on before you connect it to the computer.)

2. Connect it to your computer with the supplied USB cable. (Unlike with the Chocolate, you can then close the slider and this will still work. But best to leave the slider open as you connect it, just in case.)

3. Open your computer's file manager e.g. My Computer or Windows Explorer if you have a Windows computer.

4. The Shine will show up as an extra removable disk, in the case of my computer it's drive G, see the pic below which shows its subfolders (Documents, images, Others etc):

5. In fact, two separate removable drives will show up:
  • one for the Shine phone's built-in internal memory (just 50 MB for the current 2G model, see my review - a 3G Shine phone with 560 MB internal memory will be launched soon), and
  • one for any micro-SD card you get (no card supplied; you have to buy your own but you can get up to 2GB) - in the pic above it's drive F, the card shows up as an earlier letter than the phone memory, go figure. Of course if you don't have a card you'll just get "Please insert a disk into drive WHATEVER" if you try to click on the memory card's drive and you'll have to Cancel out of it).
6. There are several subfolders for the Shine internal memory, as you can see from the pic (your mileage may vary):
  • Documents - put DOC, XLS, PPT, PDF, TXT files in here and you can view them on the phone if they're not too big
  • images - put JPEGs, GIFs and SWF files in here
  • Others - use this as storage for files you want to transport. You can't view or play anything that's in here, sadly. But you can put .jad and .jar files for Java games and other Java applications in here, and install them from here - see below.
  • Sounds - put MP3s or WAVs in here for ringtones or the music player - yes you can have subfolders unlike with the Chocolate, see below
  • Videos - put video files here.
7. You can just drag and drop (or copy/paste) music files etc to and from the Shine folders and your computer via your file manager. For example you can backup voice files recorded with the Shine, or pics or videos taken with the Shine camera, to your computer from the Sounds and images (or Videos) folder.

Sounds folder - the Shine manual is misleading (well OK, never mind tact, it's just plain wrong). It says you have to put MP3s in the Sounds folder only (there are wrong references to a My Media folder too, not to mention an "MP3" folder). That's the case with the Chocolate - you can't play anything that's in a subfolder - but not with the Shine. I started investigating as I noticed that despite the manual there was a menu command to create a new folder within Sounds. From trial and error I've found that:
  • you can create a subfolder of Sounds called "MP3", and in fact on my phone anyway the original sounds from the phone as well as new stuff magically appears in that folder
  • you can also create other subfolders within Sounds, and both WAVs and MP3s put into that folder are fine. So you should be able to organise your music more easily into subfolders, and still play them. Which is as it should be.
Others folder - on the Chocolate, at least images in the would show if you tried to open them, etc. On the Shine, the Others folder is pretty useless. You can't do anything with stuff in there. The only function of the Others folder as far as I can see is to act as storage, a holding area for files which you might want to use your Shine to transport between two computers.

Documents folder - for Word, text, Excel, Powerpoint and PDF documents - they'll display on the Shine if you put them in that folder. Read-only, i.e. you can only view them, you won't be able to edit them. But you can move around the document quite well and zoom in and out. Note you can only open small documents - you can try transferring big documents to the Shine if you like, but if you try to view them it may not do it, or may crash, or both.

images folder - a fun touch - if you have Flash .SWF files, you can put them in images and play them on the Shine. There are some on there already that you can play with; I do!

8. Disconnecting the phone - the Shine has big warnings on its screen about making sure you safely remove hardware. So best to do that. See "Disconnecting" on my Chocolate connectivity post on how (for Windows PCs anyway).

Aug 10, 2007 | LG Shine KE970 Cellular Phone

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