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Cameras have not IP address. how can I to get it?

The cameras was desconected and when we try to conect again the cameras dont work.
Please help me!!

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Re: Cameras have not IP address. how can I to get it?

Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.

Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 14, 2009

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To access your camera from the Internet you will need to configure uPnP (or configure port forwarding manually) and register with some kind of dns service like viewnetcam (or know your home's external IP address assigned by your Internet Service Provider).

1. To configure uPnP on your camera, look in the network settings for an automatic network configuration option - this will trigger the camera to talk to your router using uPnP to set up port forwarding. The default for one camera is to use port 80 for the outside port and something like for the internal network address (internal to your home only). uPnP will try to configure the second and third cameras to external ports 50000 or 50001. My router failed to configure the 3rd camera so I had to manually add a port forwarding option from my router's admin pages. To note, you can configure all port forwarding manually from within the router admin pages. Just list the internal network address to your camera (like and specify a different port for each camera (like 50000 to 50000). You can then access your camera by typing in

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Note: When trying to access your camera from outside your home (or even pinging your router from outside your home), you need to know the IP address of your home. This is assigned by your Internet Service Provided and can change every time you reboot your modem. Services like viewnetcam keep track of the IP address to your home and update it automatically when it changes (your camera will communicate with Viewnetcam servers occasionally to update the IP address). All you have to remember is one constant URL (the viewnetcam url) and you can get to your cameras!

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The most straightforward way is to run the setup again. You will get to a screen that says your IP address may be invalid.

At this point you need to answer 'yes' to 'would you like to change your IP address'

You now need to enter an address that corresponds to your network. You should choose an address that has the same numbers in the first three groups e.g. and assign a number in the last group, e.g. 99

So if your network is based on i suggest you assign the address

I hope this helps.

If not, please respond on this site and I will try to help further.

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To create new Camera Window
  • Click New Camera from the File menu.
  • Camera Setting dialog box appears.
Camera Setting dialog box

Camera Setting dialog box helps you control selected video source. To open the Camera Settings dialog box, select Camera Settings from the File menu.

Set a preview rate in the Preview Frame Rate box. It indicates the number of frames per second in the camera window. The default value is 10 frames per second. This value doesn't interfere with broadcast or record frame rate.

Remote Cameras
Remote camera is another Active WebCam program with enabled Remote Access launched on remote computer. Both programs use UDP protocol to communicate each other. If connection with Remote camera goes through firewall, make sure that the IP address of your computer, local and remote ports are opened on the firewall, and the UDP protocol is enabled.

To connect to Remote Camera
In the Device tab click to select Remote Camera.

Specify the computer address in the IP address box. Don't place the protocol prefix (like http://) in the address, just four digits of IP address delimited by dots, like: You can find out the remote computer IP address by clicking Get Computer IP Address from the Tools menu on the remote computer.

Type port, which is opened on remote computer for remote access in the Remote Port box. This value is specified in the Port box in the Broadcasting | Remote Access properties on the remote computer.

Specify port, which will be used to receive data from remote camera, in the Local Port box. If your network uses firewall, make sure that Local Port and computer's IP address are opened in the firewall. Use the Check the Port Availability button to make sure that this port is not used by another program.

If the remote computer requires authorization, enter user name and password in the appropriate boxes. The authorization could be set in the Broadcasting tab in the Camera Settings window in the Remote Access Additional Settings window on the remote computer.
If the Remember Password check box is checked, the user name and password will be saved among the session parameters.

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If you have multiple cameras you can set up a cycler to have the program to change cameras automatically.

To configure the Camera Cycler:
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  • Type cycler interval in seconds.
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I have a pretty good knowledge of these cameras as I have 5 around my house.....

IP address resets are likely caused by the default address being loaded ( and the box is not checked to reset the IP on reboot. You have two options.....

Using IP surveillence, open the camera settings. You will be prompted that the recording will stop, just press OK. Once you get to the settings window, you should see your list of cameras and the config screen for the one that is highlighted. Pick the camera you want to change the setting for and go to the tab where you can assign the IP address and gateway. Type in the IP address you want it to use. Uncheck the box that says 'reset IP on reboot'. That box is at the top. Hit apply. Once you do that, cycle the power on the unit leaving it off for at least 10 seconds. When the camera reboots, type in the new IP and you should be able to view it. (sometimes the camera will default on that IP if your router is using and DHCP for computers that has that IP in it's range of assignments of IPs. Telling the camera which one to use and telling it to not reset on reboot will make the new IP stay in the camera.)

Your second option is to use the Installation Wizard or IE, find the camera either by typing in the IP for the camera in IE with the http:// or linking to the device with the installation wizard. If you follow the same procedure of assigning the IP and unchecking the box on reboot like described earlier, this should cure your problem. You do NOT want the IP resetting on reboot unless the camera will not link to your home router (likely causes for this is the IP range the router uses, say like most belkin or linksys routers use, does not cover the IP range of the camera in it's DHCP server.

What I found best was to buy a junk router, set it's DHCP IP range to cover, set the camera, save it, kill the cameras power, connect it to the router you plan to use, then start the camera back up. Make sure whatever IP address you use on the camera is one covered by the DHCP server list on the router. ie: camera is set to and the router assigns IPs from through192.168.2.254. If your router only assigns IPS from through and the IP on the camera is, you won't be able to connect to it.

Hope this helps

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