I have been using Outlook 2003 Basic for several years. In the past week most time when I send an email it shows the outbox as empty and puts it in the sent file but my emails are not being received.
Okay, it sounds like the problem is getting narrowed down to your environment if I am reading your message right. If you use Comcast's web based mail client then you can send to who ever you want to. This is because your compose and send is being done on the Comcast mail server which is completely apart from your local environment. Next, if I read the problem right, you have installed McAfee from Comcast onto your local PC which could be the culprit if the timing is correct; ie: stopped sending messages when the McAfee was installed.
What we need to do is TEMPORARILY stop the McAfee and send a message to see if it gets through. If it does then your security software is killing your message before it leaves.
McAfee is a well secure piece of software and can be difficult to stop, but here are two batch files to run - one to stop the services and one to start the services. When you get this open up Notepad from your Accessories program group then copy and paste the following into it:
net stop "McAfee Framework Service"
net stop "Network Associates McShield"
net stop "Network Associates Task Manager"
Now in notepad select File and Save, put this into a folder that you can easily find (create a folder called Test on your C:\ drive then navigate to there in the notepad Save As dialog box. When you are saving in notepad make sure that the file type box is set to all files NOT .txt then use the filename stopAVServices.bat.
Now you can go to Start, Run, Browse to the c:\test and run that batch file. But first, let's create a batch file to restart it when you are finished the test.
Follow the same instructions as above, but paste this into the empty notebook space:
net start "McAfee Framework Service"
net start "Network Associates McShield"
net start "Network Associates Task Manager"
Save this into the same c:\Test folder and call it startAVServices.bat
Now run the stopAVServices.bat, try to send an email from your outlook client, once the message is out of your outbox and in your sent items run the startAVServices.bat to get your AV protection back on.
If we have problems with this we may want to look at your configuration in outlook to access your comcast mail server.
Please let me know how you are making out.
Jan 04, 2010 |
Microsoft Office Outlook 2003 for PC