Question about Microsoft Xbox 360 Console

10 Answers

It just keeps saying "open tray"

I put i games and dvds in and it just says "open tray". I have had the 360 elite about 3 months ago. what is going on? what should I do?

Austin

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  • Anonymous Nov 13, 2007

    i can insert an origanal xbox game a 360 game or a dvd sometimes it works sometimes it just keeps telling me to open the tray it will read the disk for about 15 second then tell me to open the tray again. absolutely no scratches on the game disc halo 3 straight out of the box worked for an hour i turned it off now i cant get it to come on again.

  • Anonymous Dec 10, 2007

    everytime i put a game in my xbox 360 it keeps saying play dvd or open tray and im like wtf.

  • EI 54 Apr 11, 2008

    I put in a Xbox 360 game, it says "reading" for 2 seconds, and all of a sudden, it goes and says "Open Tray" and i'm sitting there saying, what the F@#$

  • Anonymous Mar 31, 2009

    i put a game or dvd in and it sais after about 2 seconds "open tray" the i say after that "****!" (because its anoying. how can this be solved?

  • Anonymous Apr 02, 2009

    mine keeps saying open tray when i put a brand new game in

  • Anonymous Apr 04, 2009

    i wouldnt keep openin and closing tray ALOT coz it wears out ur disc tray and that means it cant read ANYTHING!!!! but it seems my xbox is eatign away at my games, none r workin so im just gunna send it mto nyko coz luckily i just got an intercooler from there lol

  • Anonymous Apr 13, 2009

    some games load fine but games like tom clancy's rainbow 6 just say open tray and when u do open it it says close tray. then open. then close its doing my head in

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I've figured it out!All you need to do is make sure there's no game inside of your 360 (for this to work it need's te be turrn it off) take the HDD off the top of your console then turn it back on (without the HDD) then put the HDD back on top of your 360 and put your game back in.If it doesn't work the first time,do it twice or thrice or more.

Posted on Jan 16, 2011

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Ok guys, I have a Solution to this. If you have your Xbox near any Kind of magnets such as huge Magnets like Speaker for Sub magnets it can disrupt the spinning process of the CD because the CD spinner is Magnetized. So any magnets bigger then your small xbox magnets can Possibly disprupt the magnets in the Xbox...sooo keep those Xboxes away from Huge magnets...also you might want to take apart your 360 to get at the cd spinner THIS WILL BREAK YOUR WARRENTY...JUST A WARNING!...anyways when you take it apart to get to the DvD drive..take that apart to get to the laser area...ok...when you've done make sure you put the bottom cover of the DVD drive back on, connect the wires back on to the DVD drive, place back in 360 and plug it back in...don't worry about putting the 360 back together just yet...plug in the component cables again and see if the cd spins yet...if not help it spin while its trying to read this will help the spinner get back to spinning lol...anyways try this and if it starts spinning again your good to go, put your dvd drive back together place it properly in the 360 and put the 360 back together again...Oh if the spinner starts to **** a bit if doing this like it tries to go but it doesnt then take the disc out and put the top back on and put a disc in it should run now ...:) have fun

Posted on Feb 08, 2009

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This happenes to me all time just keep opening in and out you will have to do it alot i mean alot, but it will work

Posted on Mar 15, 2009

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Just call 1800-4my-xbox

Posted on Oct 27, 2007

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My xbox keeps saying open tray when it has game inside it and ive had this problem before and after 20 to 30mins it worked and now it dosent work could someone tell me why. also ive had no red lights so whats the problem

Posted on Jul 26, 2010

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Here is what I found to be a long term solution,turn the game off and take your vaccum and vaccum out your console from where the tray opens, just vaccum it out for a minute or so and it gets the little particles of dust of your laser eye, just watch how much better it works!!I wouldn't have tried it except my brother in law works for Microsoft and he told me the trick!! Game on!!

Posted on Feb 10, 2011

  • jeremyguy14 Feb 11, 2011

    ok this sounds very stupid but it works Take the game out and turn your console off then hold the A button on the controller dont take it off while you turn it on then put the game in and works for me. You may have to try it a few times then it will work

  • rodriquesjac
    rodriquesjac Aug 31, 2012

    Agreed I just tried it thought it was stupid at first but Im playing Madden !3 now

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What i did was 1. turn off the game2. open the tray3. clean the tray4. try to clean the lens5. Turn it on6. Play

Posted on Dec 03, 2011

  • matt Dec 03, 2011

    what i did was 1. turn off the game2. open the tray3. clean the tray4. try to clean the lens5. Turn it on6. Play

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My mw2 game is in the xbox and it says poen tray to evey one of my games and tyey are not scratched.it drives me insane

Posted on Oct 28, 2010

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To solve it u need to get a new laser installed when thats done it will cos up to £60 or $120 now u need a new disk tray then it should work perfectly

Posted on Jan 05, 2011

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You should send your xbox 360 to be repaired by www.videogame911.com for repairs. I was quite surprised for how good they were.

Posted on Nov 01, 2007

  • bythewaybtw Jan 27, 2011

    OK- to anyone currently viewing this and looking for a solution, the same shite was happening to me and I tried everything that these guys tried and none of that worked, because none of that was the case. It turned out, literally, that I needed to just sign in, and then load the disc, and it would read it just fine.

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First, Unplug everything including harddrive.

Next, Wait thirty seconds.

Then, Plug everything even harddrive.

Finally, Try it out see if it works. If it doesn't call Microsoft.


1800-4MYXBOX / 1800-4699869

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