Question about Sony DCR-HC38 Mini DV Digital Camcorder

5 Answers

Dcr-hc38 wont connect

I installed all the software and did everything else i was supposed to do but when i hook up my firewire cable my computer doesnt recogonize my camcorder....i restarted and re-installed and everything but nothing works and i don't know where or what the problem is...please help!

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  • Anonymous Nov 09, 2007

    i have the same exact problem. someone please tell me the solution?

  • SammyG Nov 16, 2007

    Me too.

  • Anonymous Dec 05, 2007

    I have the same issue!

  • Anonymous Apr 05, 2008

    sony dcr-hc38 borrowed from friend and don't have the software to view my video sony site only has driver update to download not the original software for digital camcorder - does anyone have a driver to let me download - pongos2006@yahoo.com

  • Amateur01 May 24, 2008

    I have a Sony mini DV DCR-HC37 trying to downoad to a Toshiba sat Pro. A210 -B3 via firewire to no avail. It will sometimes download for 5 mins then just stops and states "could not find a compatible digital device" I am trying to download using Windows Movie Maker.

  • Anonymous May 25, 2008

    I have a similar issue and it is saying the USB is not supported. Can any one can tell me how to rectify this. Thanks

  • akkibhatt Aug 09, 2008

    same probs....

  • gadgetsboy Nov 28, 2008

    same prob.

  • Anonymous Dec 08, 2008

    I lost my softwere CD. The Computer ( Hp - compaq) did not recognises it .Plz.solve the problem.

    joy_niranjan @yahoo.com

  • Anonymous Apr 04, 2009

    When the camcorder is hooked up to the computer, there is a message that says "Windows cannot recognize this device..." blah blah blah.... i think i need to re-install the driver for this camera ??? i have no clue :( please help

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You must set USB stream on on your camcorder screen manual.
Turn camcorder to play model, connect usb cable to pc and camcorder. Pc should show find new hardware. if you don't have
software driver, I can send you one via e-mail. I don't know how to do upload here. 302lab@gmail.com

Posted on Jul 03, 2008

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What 302lab said worked for me. You have to go into your menu and change the setting.

Posted on Jul 17, 2009

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I have the same exact problem. someone please tell me the solution?

Posted on Apr 03, 2008

OMG!!

Posted on Mar 16, 2008

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Hey i had this problem to. my computer doesnt have a firewire port i tryed to use an adapter but that didnt work. i put the softwear on a friends computer casue he has a firewire port and i got it to work. i forget exactly what i did, but connect the camera and open import from handycam. then if its not there close and open it again, if not open it, then disconnect and reconnect the camera, make sure the camera is in playback mode though. play around like that and you should get it to work.

Posted on Jan 11, 2008

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1 Answer

I purchased a Pinnacle Dazzle to connect my Sony DCR-HC38 to my computer. I do not know how to connect the camcorder to the Dazzle device.


Sony DCR-HC38E should have an interface called 1394, or the firewire. so you need to use a FireWire cable to connect it to your computer's firewire interface, some laptops have it built-in, If you don't have one on your computer, you can either purchase a IEEE1394/FireWire adapter, which should be under 100 or even $50.
Connector Type1.0 x Composite video/audio output , 1.0 x S-Video output , 1.0 x USB , IEEE 1394 (FireWire/i.LINK)

Sep 09, 2011 | Sony Handycam DCR-HC38E Mini DV Camcorder

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Hi im trying to transfer 8mm tapes to my computer?i have down loaded new software but when i hook up computer says it cant locate i,link cable?i have hooked up provided usb cable but it wont reconize it?


This type of camera usually downloads better with a Firewire (Sony call this i.Link) connection. Some mini-DV and D8 cameras only use the USB connection (if they have one) for stills and can ONLY download video by Firewire. This is because you have to play the tape into the computer, not just copy a file. The DCR-TRV265E definately has to use Firewire.

Most PCs have a USB port, but no Firewire port. Macs often have a Firewire port but may not have USB. As most Windows PCs do not come with this interface, you might need to fit an add-on Firewire interface card. This will come with a driver for the card.

Suitable Firewire (DV) cables can easily be found on Amazon or eBay. You will need the kind with a small (four pin) connector at one end and a larger (six pin) connector at the other. My camera came with the correct lead.

There is a Sony tutorial page for downloading video to computer at THIS LINK You will need to select Windows as the operating system, then Digital8 as the camera type, then select the type of connection. As you will see, the USB option warns that it won't work with many cameras, and you are strongly recommended to use i.Link (which everyone else calls Firewire).

Jan 04, 2011 | Sony Handycam DCR-TRV265E Digital...

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I'm not able to install drivers for my sony mini DV DCR-TRV22E handycam on mac os.


Hi,

The DCR-TRV22E Camcorder can be connected to the Macintosh Computer with the i.LINK (Firewire) cable. The Software supplied with the Camcorder is not compatible with the Macintosh Computer. Instead you've to use the Firewire cable for connecting the Camcorder to the Computer. You can use the iMovie Software for transferring the videos. You do not require any drivers from Sony, to transfer the video via i.LINK.
You require to purchase either a 4 - pin to 4 - pin or a 4 - pin to 6 - pin i.LINK / Firewire cable depending on the number of pins on the i.LINK / Firewire port of your computer (since Camcorder will have only 4PIN i-LINK, while the Computer may have a 4PIN or 6 PIN i.LINK port).

Thanks for using FixYa.
We wish you a happy Christmas and NewYear!!

Dec 23, 2010 | Sony Handycam DCR-TRV22E Mini DV Digital...

1 Answer

MY COMPUTER IS NOT DETECTING MY CAMERA (SONY DCR HC38E). I HAD ALREADY INSTALLED THE DRIVER.


You do not mention what windows you have sadly, all I will tell you is that no Windows Vista/Win 7 PC's will see a USB camera, sorry you need Firewire cable to download.

Jun 13, 2010 | Sony DCR-HC38 Mini DV Digital Camcorder

1 Answer

IMovie 09 / Mac OS X will not recognise Sony DCR-HC35 via firewire or USB? Do I need to download the correct driver?


mac doesn't support usb streaming so that leaves us with firewire. it should be a plug-and-play connection. no need to install any kind of driver for the camcorder (but try to check if there are any available driver updates for the firewire card).if possible try to check if your computer firewire port is working by using other devices.your imovie software should detect the camcorder once connected.if not, disconnect cam, open imovie, and connect again.if still doesnt,RESET camcorder.if still the same try restarting computer with cam connected and powered on.check if you have a dv in indicator on your screen.check if firewire cable connection is secured.try diff ilink cable if available.if still no go, try a diff computer. if everything fails might also be a service issue.hope this helps.tnx:)

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Can not copy MiniDv to Mac 10.6.2


usb is not compatible with mac os. so, use a firewire/i.link cable to transfer the videos to the mac computer

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1 Answer

DCR-HC38 computer not recognizing camera


Option 1:

If you want to use the USB cable to connect the Camcarder to the Computer to transfer the video to the Computer then:

(Applicable for Vista Operating System Only.)

This Camcorder does not support USB streaming with the VISTA Operating System. Use an i.LINK cable to transfer the video to the Computer. The i.LINK port is also called IEEE 1394 or Firewire port. (An i.LINK is a black D shaped connector with 4 or 6 pins. The type of cable to be used will depend on the i.LINK port of your Computer. The Sony Camcorder will have the 4 pin i.LINK cable and if the computer has the 6 pin i.LINK port, then you may have to use the 4 pin to 6 pin i.LINK Cable).

You can use any video capturing software like Windows Movie Maker to transfer the video from the Camcorder to the Computer.

Refer this Link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893


NOTE: As the Camcorder does not support USB streaming with Vista, it is not required to use any Sony Device Driver to transfer the video to the Computer. You do not require any Drivers or Software from Sony to transfer the video from the Camcorder to the Computer using the i.LINK/Firewire interface.

Option 2:

(Applicable for Windows XP Operating System only):

If you are using a Windows XP Operating System then you have to install the USB Streaming Driver in the Computer from the supplied Software disk with the Computer.

Check this Link for the instruction to transfer video to a Computer using USB Streaming.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C222820

If you do not have the supplied Software disk then I suggest that you use the i.LINK cable to transfer the video.


Good Luck!!!!!!!!!!!!

Sep 28, 2009 | Sony Handycam DCR-HC38E Mini DV Camcorder

1 Answer

Camera


I am assuming you meant your video (not just pictures) - you need a firewire cable - I have same camera - I use a firewire cable (4pins on each end) and connect to my IBM Laptop with Vista - vista does everything else to capture.

If you need to transfer photographs from the flash memory card -- I suggest the best way is to remove the flash memory card and use a USB flash card reader that you can hook up to your computer.

You may be able to do these otherways by installing the Sony software that comes with this camera - or can be downloaded from Sony website.

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3 Answers

Connecting to computer


You should have got a sofware disc with the handycam when you bought it.if you load the disc it should accept the video on usb.if you dont have the disc try sonys website for software,.

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