Question about Lexmark X73 All-In-One InkJet Printer

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Installing software When I try to install the software I keep getting a massage that comes up saying I sould check my usb cable??? I took my cable to the guys here in town they checked the cable and it is OK so I'm not sure what I sould try short of buying a new all in one printer. This all started when I put a new ink cartridge and it started saying there was a problem comunicating with the printer so I tried reinstalling the soft ware and now it is saying the cables is not connected and I have tryed all 3 usb ports with no luck.

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Re: Installing software

I had a similar problem.  Check you bios setup.  My bios turned off my USB ports when I first connected my Lexmark 83.  Crazy as it was, that was the fix.

Posted on Oct 25, 2007

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Windows 7 AutoCAD 2010 HP DeskJet 1280 All the programs on my compute are printing just fine except for my beloved Auto CAD When selecting the printer, a massage comes " this plotter...

Install the Driver Using Windows Update with a USB Connection (Downloadable Driver Not Available)

As suggest by HP, try this,
HP All-in-One Printers - Installing the Product with the USB Cable and Using the Windows Update Driver or the Driver Located in the Windows 7 Operating System.

Hope it helps.

May 18, 2011 | HP DeskJet 1280 InkJet Printer

3 Answers

During installation i get a fatal error is corrupt go to fatal error and MSI.DTSS

Dowload the driver from above link

Disconnect the printer first, start installing the dowloaded package, while installing it will ask you to connect the printer, then connect it.

It should install properly.


Aug 10, 2008 | HP Printers & Copiers

1 Answer

I cannot get my photosmart c5580 to scan I select scan, start can, scan to comuter and get an error says for me to start scanning from computer

What OS do you have? Do you have the full-featured software installed? If you only have the driver that was built into the OS, that is a generic driver and will not read the buttons on the all-in-one for scanning.
If you plugged in the USB cable before installing the full software, you get the generic driver. Uninstall that driver, unplug the USB cable, and install the full software. Check for updates for your software.

If you have a USB hub or print server, try a direct connection. Often these interfere with the bi-directional communication that allows the computer to see the buttons being pressed.

If the full software is installed, check if the image monitor program is loaded and running. That listens for the activity of the buttons and they will not work if the service is stopped.

Software and drivers:

If you can't launch the scan from the computer, then try a new USB cable and a different USB port. As above try a direct connection if you have a USB hub or print server between the computer and the printer.

I hope this helps.

Cindy Wells

May 16, 2010 | HP Printers & Copiers

1 Answer


Make sur ethe usb is pluged in adn the printer is on. If your computer is not detectingthe printer restart the computer, if all else fails try another usb port.

please rate.

Aug 22, 2009 | Lexmark X5495 All-in-One &USB...

1 Answer

I'm trying g to connect my Dell AIO 922 printer to

You need to go to Control Panel add/remove programs and remove all Printer programs. Then disconnect the USB cable, install the printer software until a message comes up that says plug in your printer. If no message comes up, complete the software installation and then plug in the USB cable. The computer should find the printer at this time.

Aug 15, 2009 | Epson Stylus Photo R200 InkJet Printer

1 Answer

I have a hp psc 2410 photosmart. The print jobs were terrible and nothing seemed to fix it so I took it all out and have been trying to re enter the drivers but they don't seem to work. In fact the...

Uninstall the software. Delete the printer from Printers and Faxes window.

Disconnect the USB cable before installing the software.

Load the software and connect the usb cable when the software tells you to.

Oct 20, 2008 | HP Printers & Copiers

3 Answers

Problem Installing 5100 printer

During the install, dont connect the printer when it tells you to. close the window that askes you to connect the usb cable to the printer and PC. The install should finish.

Leave the printer disconected.

Reboot the PC. If easyshare was installed you have to set it up.. If you did not select Web Install during the install then, after reboot and easyshare setup, open the Home Center software. There should be a message saying there are software updates availible. If not click the [?] on the top right to open the side pannel and click the bottom link that says check for updates. Run and install the updates. after its done then connect the printer.

If you did not need updates then try uninstalling and downloading the software directly from (link near bottom of this message)

If the printer still is not detected then try another USB port on your PC .. the PC ports on the back of the PC that are directly connected to the motherboard are the best. You can also try a new usb cable, or hook up a powerd USB hub between the printer and the PC. Also try unhooking all other USB devices (not printer and keyboard) then connect the printer.

If you could not get the updates through the home center you can get them at (link bellow)

I hope this helps. If you still have issues respond to this with any changes or what happened when you tried each step.

Good luck!


Feb 29, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

Epson rx 420 comunication problem

But you install the software precisley as instructed? Remove all Epson software from the computer. Do a disk and registry clean. Come off line and disable the A/V software. Disconnect the printer Now reinstall from the disc and do exactly as the prompts. Epson is very fussy in installing .

Jul 12, 2007 | Epson Stylus RX425 Multifunction...

1 Answer

Need help installing printer

You need to run the software that came with the machine or download the latest drivers from: Make sure you delete any other failed instances of the printer from the print properties| in control panel. During the install the program will ask to have the printer hooked up. Plug the printer into the computer via the usb cable(or lpt cable). The install should find the printer and the install will complete. If the printer isn't found still, try a different usb port/or cable. Let me know what happens. Good Luck, Tim

Mar 15, 2007 | Lexmark JetPrinter X1185 All-In-One InkJet

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