Question about Creative Labs ZEN Vision:M Digital Media Player

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Creative Zen player license problem

I hope someone can help, Napster refers me to creative and creative says I have had my payer too long for them to help.  It is a Zen vision M 20 GB and I have a napster to go subscription.  It downloads and plays all tracks fine for a few days, but then it just randomly stops and says I have no license to play the tracks.  I sign in and out of Napster and no change, I am paying my napster bills and napster customer support says the problem isn't on their end.  Is there anything I can do?
Amanda

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  • codymav Nov 04, 2007

    Same problem but on Samsung (which Napster says is a Napter to Go device). Played for few days now says "no license found" even if delete and download again. Napster no help saying only check device list for N to Go.

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Same problem

Posted on Apr 19, 2008

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Posted on Jan 02, 2017

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No license to play/sync license from PC - Zen Creative V Plus


> 2 years ago

> no license to play

> Sync[hronize] license from PC

Connect the player to your PC.
Launch the software on your PC.
Click the "synchronize" button, to "push" the licenses from your PC "down" to your player.

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It depends on what program you use. If you use Napster, just connect the device and when the pop-up menu opens, click "Sync my music with Napster." I'm not quite sure what you do if you use other music downloading programs.

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3 Answers

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1 Answer

Error with Napster


http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=70,E=0000000000295074190,K=561,Sxi=1,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(7931),Kb=ww_english_add
To use an MP3 player with online music subscription services, the following is needed:
  • A specific application from the online music service provider
  • Windows Media Player 11.
  • Windows XP Service Pack 2 or Vista. To check the Service Pack version, click on Start, Control Panel and then System.
  • An MP3 player with MTP/PlaysForSure firmware installed. Currently, the following players support PlaysForSure either out of box or with an available firmware upgrade: ZEN Vision W, ZEN V Plus, ZEN V, ZEN Vision:M, ZEN Vision, ZEN Sleek Photo, ZEN Micro, ZEN MicroPhoto, ZEN Sleek, ZEN Touch, ZEN Xtra, and ZEN PMC.

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