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1. Try another USB cord or USB cable.
2. Restrart your computer for a try. 3. Reset or restore your
iPod for a try, this way can fix many general iPod problems.
4. Update your iTunes to the latest version. Plug in your iPod,
then in iTunes in the top left corner click help> run diagnostics. On the box
that comes up, check the last two things. Click next and it should identify your
iPod. 5. You may try this iPod transfer, it's a nice iTunes alternative that
can help you upload music and video to iPod, I always use it to sync my iPod
when my iTunes can't recognize my iPod, it's easy to use and works pretty
Take your iPod to Apple store, the technical support may help you fix the
there are two options by which you can unblock the ipod.
Follow any of the procedures tomorrow.
Unlock with the Primary Computer
Plug the iPod into the primary computer linked to that
iPod, the first
computer you synchronized it with unless you have designated another
computer as the primary computer.
Open itunes and sync the iPod as normal.
Remove the iPod, following the normal removal
procedure. The iPod unlocks automatically as you remove it.
Unlock by Restoring
Restore the iPod to factory settings if you do not have
access to your
primary computer. This erases all of the data you have stored on the
Plug your iPod into the new computer you want to be the
primary computer. Open iTunes and click on the "Restore" button.
Reload your data, if it is available and sync your
iPod. Remove it following normal procedures.
Is this your first time using the iPod since buying this from ebay?
There are two ways on how you can do this:
1. By connecting it to the primary computer and syncing it with iTunes.
Please take note that this needs to be the primary computer you have
connected it with.
2. If it is not, then your final resort would be to do a factory reset
of the iPod. This will delete all files, music etc on your iPod and will
restore it to factory default. You need to use the iPod updater to
I found this on the ipod forum on Apples website. See their site for any further assistance.
Sometimes you can resolve it by doing the following: - Download the .exe file from Apple.com/iTunes - Go to Control Panel > Add or Remove Programs - iTunes > Remove - Open C:\Program Files (default location) - Find "iTunes" (default folder name) - Shift + Delete > OK - Run a registry cleaner, such as PC Tools Desktop Maestro, to remove all old shortcuts and registry keys no longer valid on your computer. - Start > Shut Down > Restart your computer - Run the iTunes install program
This should fix the problem, however may require also to update your Windows software (update.Microsoft.com) and download the latest Visual Basic Runtime executable. One time during my clean reinstall the iTunes software mentioned an error with a vb run executable and couldn't continue the install until I found it online.
To me, it sounds like maybe you have the ipod plugged into your computer, you have itunes open and instead of clicking on the MUSIC portion of itunes, you are in the actual ipod's portion that comes up when you plug the ipod in.
To make this process easier, you should try unplugging your ipod and deleting the songs you don't want from your itunes without your ipod plugged in. Once you have deleted the songs you don't want, try plugging your ipod in. You can't delete songs directly off your ipod.
Hope this helps! If not, you might want to consider calling apple.
I assume the unlocking your ipod is the combination that locks the screen and not the little white tab on the top of the iPod. By plugging the iPod into itunes it should unlock it. By restoring your iPod you erase the lock but also your music. If may stay unlocked when you remove it from the computer. Good luck.
hold down the middle button and the Menu button until the apple icon came up on my iPod. At once, the iPod icon returned to my desktop AND on my iTunes window. Works great now. Just like nothing happened.Good Luck!!!!!!!