In this error condition, the following light
pattern displays on the product control panel and a message might
display on the computer:
Figure 69: The Power light is on and the Print Cartridge light blinks
Print Cartridge status light
The cover on the product might be open.
There might be a problem with one or both cartridges.
Follow these solutions in the order presented to resolve the issue.
Solution one: Close the top cover on the printer
Solution two: Determine the cartridge issue
If the cover on the product is open, close it.
Press the Resume button (
) to continue printing.
there is an issue with a cartridge, a yellow arrow on top of the
carriage (inside the product) points to a drawing of a cartridge that
indicates what the issue is. Follow these steps to determine the
cartridge issue, and then continue to the next section for solutions to
resolve the issue.
the top cover on the product. Wait for the carriage to move. The yellow
arrow on top of the carriage (inside the product) points to a drawing
of a cartridge that indicates what the issue is.
at the drawing and then find the icon in the following figure that
matches the drawing. Each of these icons represents a different
cartridge issue. Use the icons to determine the cartridge issue.
Figure 70: Determine the cartridge issue
1 - Tri-color Cartridge Problem icon
2 - Black Cartridge Problem icon
3 - Tri-color Cartridge Low-ink icon
4 - Black Cartridge Low-ink icon
5 - Cartridges OK icon
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