Question about Brother MFC 420CN All-In-One InkJet Printer
Yesterday, having run out of yellow ink in the MFC 420-CN, I installed a brand new yellow cartridge. The printer won't do anything toward printing. The message window asks, "did you change yellow"? I pressed 1 for yes.
"No cartridge. Lift cover and reinstall ink cartridge" I did so, and got a repeat performance.
Examining the cartridge, there is plenty of visible ink in it, as there should be since it is a brand new cartridge out of the box, never printed a page.
I have repeatedly taken out and then reinstalled, reseated the yellow cartridge, but got the same messages.
I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.
I installed a new cartridge in place of the empty cyan, and that fixed it.
Posted on Jun 05, 2009
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Posted on Jan 02, 2017
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