Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

1 Answer

Xbox 360 live troubleshooting

I cant connect to it. i have been trying for a long time and it always sais ip address failed and i cant find a solution for it

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  • kev626 Jan 11, 2008

    ip address failed on the x box 360 can you help?

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1 Answer

Assign a static IP address to the 360, then go into your router's setting and set a DMZ for that static IP.

Posted on Dec 12, 2007

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Failed Ip adress for xbox live


First i want to know how is your xbox 360 connected to the internet? For example ( Modem Connection?, Router Connection?, Or Wireless Connection?

Here are some steps that you need to try:

1. Turn off your cosole wait for 20 seconds and then turn it back on, then test your xbox live connection

2. Go to your network settings

3. Select restore to factory defaults and test your xbox live connection

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I think you need to ring your internet provider and they will enable xbox live from their side. Its fairly simple and they will know what your talking about.

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  3. call mcrosft for help

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Try this fix:
http://xbox360help.blogspot.com/2007/04/ip-failed-xbox-360-live-test.html

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i had the same problem buddy. The problem might be that you hacve another system on the wireless network that uses that same IP address. This can cause a conflict that will prevent the xbox from logging on. Try deactivating other systems on the network to see if thats the problem

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