Question about Sakar Cameras

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Describe : SAKAR digital photo frame will not turn on

Describe: I cannot get my SAKAR digital photo frame model 12498 to turn on unless it is attached to my laptop via USB. I've charge it for 5 hours (their tech support said to charge at least 4) and tried different usbs (I have 4) and they are all powered usbs. I followed the instructions and selected "usb charge". The battery icon displays (it is solid) and never changes. The booklet says "when the battery icon is stationary and in full lattice display, it means the battery has been fully charged". What in the heck does "full latice" mean? I can upload photos and remove photos from it via the software that came with it, but once I detach the usb the unit will not come on. Note that this is my THIRD photo frame. The first was a model 12490 and the self installing software gets tagged as a trojan/virus by multiple viruscan softwares. I took that one back and got a model 12498 and I could never get it to turn on either, so I took it back. I consider myself a savy tech person (I've built my own desktop), but this has really got me stumped. Normally I would just take this back and forget it - but I originally bought this as a gift for my elderly mother and I would like it to work! your PDA Problem

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Solution 1- unplug the unit completely, remove any batteries or any other source of power, shut the unit down, and hold the power button for 4 minutes. then try again.

solution 2- get a new 1

Posted on Jun 04, 2009

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Posted on Jan 02, 2017

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The key is to hit the send photos button in the upper left hand corner of the main page. that will open up the photo viewer. Once there the instrutions actually make sense. going to select Photos and opening active image express will not down load the pictures, you have to get to the photo viewer v2.3. the manual is correct you just have to read if very carfully.

Good luck

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