Question about Sakar Cameras

1 Answer

Describe : SAKAR digital photo frame will not turn on

Describe: I cannot get my SAKAR digital photo frame model 12498 to turn on unless it is attached to my laptop via USB. I've charge it for 5 hours (their tech support said to charge at least 4) and tried different usbs (I have 4) and they are all powered usbs. I followed the instructions and selected "usb charge". The battery icon displays (it is solid) and never changes. The booklet says "when the battery icon is stationary and in full lattice display, it means the battery has been fully charged". What in the heck does "full latice" mean? I can upload photos and remove photos from it via the software that came with it, but once I detach the usb the unit will not come on. Note that this is my THIRD photo frame. The first was a model 12490 and the self installing software gets tagged as a trojan/virus by multiple viruscan softwares. I took that one back and got a model 12498 and I could never get it to turn on either, so I took it back. I consider myself a savy tech person (I've built my own desktop), but this has really got me stumped. Normally I would just take this back and forget it - but I originally bought this as a gift for my elderly mother and I would like it to work! your PDA Problem

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

Solution 1- unplug the unit completely, remove any batteries or any other source of power, shut the unit down, and hold the power button for 4 minutes. then try again.

solution 2- get a new 1

Posted on Jun 04, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My cd for the software was damaged were do i go to download the software item #87492

Try and go to the camera manufacturer's website and look for maybe a drivers, downloads or software link which will lead you in the right direction from there.

Jun 19, 2009 | Sakar Digital Concepts 5.1MP Pink Digital...

1 Answer

Lost installation cd

you can get the driver by contacting sakar directly, they will email you the drivers.

Let me know if you need anything else. Thanks,  Ekse 

Mar 03, 2009 | Sakar Digital Concepts 5.1MP Pink Digital...

1 Answer

Cant get photos from computor to digital frame

Hi, i put the photos onto a disc, then transferred them to 13897 frame! I know it seems silly, but i was jst trying everything. Good Luck!!

Jan 01, 2009 | Sakar Computers & Internet

1 Answer

Can't download pictures on the digital photo frame

Try another memory card. Or the frame might be bad. I have seen them not work before. If another card works you might just need to reformat the bad card.

Dec 24, 2008 | Sakar 57482 Digital Camera

1 Answer

Digital photo keychain not powering on.

My guess is it's been dropped so battery contacts are loose, not worth fixing unless you can diy. Replace.

Dec 21, 2008 | Sakar Cameras

1 Answer

I just purchased a Sakar digital photo frame keychain. I downloaded 22 photos from my Documents displayed on Active Images Express but from there is where I'm having trouble getting the photos to the...

I feel your pain. Go to their web site and download a readable manual

The key is to hit the send photos button in the upper left hand corner of the main page. that will open up the photo viewer. Once there the instrutions actually make sense. going to select Photos and opening active image express will not down load the pictures, you have to get to the photo viewer v2.3. the manual is correct you just have to read if very carfully.

Good luck

May 04, 2008 | Computers & Internet

Not finding what you are looking for?
Cameras Logo

Related Topics:

246 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sakar Cameras Experts


Level 3 Expert

102366 Answers


Level 2 Expert

57 Answers

Steven Wander
Steven Wander

Level 3 Expert

579 Answers

Are you a Sakar Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides