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Windows will not shut down - when I click on "turn off your computer" I get error message that says "Windows had experienced a problem" but it will not shut down

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  • charlenessi Jun 04, 2009

    It just started this am. I tried to shut down by going to start but all I get is a notice that "windows has experienced a problem" and asks me to send an error report. I finally unplugged the computer and when I got it back up, I got a blue screen. Unfortunatly, I did not think to write the stop code down.

  • Lee Hodgson
    Lee Hodgson May 11, 2010

    Hi there.
    Does this happen every time you use the PC or has it happened just now?


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If you have the disks that came with your computer, you may want to go ahead and use them to restore your system.

Posted on Jun 04, 2009

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There are usually three main reasons that a CMOS Checksum Bad Error has occurred. They include:
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If your BIOS have been updated recently, your CMOS settings may have reset. Make sure that the values entered in the BIOS are correct or simply reset them to the default settings. If you believe that a virus has updated your BIOS settings, run a virus scan and make sure that the BIOS settings are back to the default.
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