My Dell Axim 50 suddenly will not turn on. I have tried a new battery and the reset button. can you help me figure out what I need to do to get this up and running again? Thanks. firstname.lastname@example.org
I suggest making sure the lock switch on the upper left side of the PDA is not in the lock position. I had this problem and I think that I just bumped it into the lock position. This lock switch prevents any buttons from being a input to the PDA. Hope this helps, Duane.
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First try a "soft reset" - this clears all open programs and "reboots" the Pocket PC. When the Pocket PC powers back up, you'll start with all active programs closed and the device should be ready to use. This procedure is intended to reset the Pocket PC if it is malfunctioning or has become bogged down.
This reset is also sometimes necessary after software is installed.
The X51v can be soft reset by pressing the recessed button on the rear of the unit above the battery.
Try to reconnect with your PC. If that fails - on the Axim - go to start - settings - connections - usb to pc and untick enable advanced network functionality - then see if you get a connect.
If you are still not getting a connection you will have to try a "hard" reset. However be aware that a "hard" reset wipes the RAM and returns the Pocket PC to its factory specs.
In effect, the Pocket PC will be just as it was when you purchased it.
All data entered, preferences set or software installed (other than ROM updates) on the Pocket PC after purchase will be lost after a hard reset and will have to be transferred or reinstalled via ActiveSync / Windows Mobile Device Center.
The hard reset is performed through the following procedure;
With the unit turned on, press and hold the power button at the top of the unit. While holding the down power button, use the stylus tip to press the "Reset" button mentioned above. Allow the screen to fade to off. Release both buttons. The unit will power back on and display a menu to confirm the hard reset request.
Make sure you have downloaded and are using the newest version of microsoft activesync.
Try the reconnect and let me know how you get on.
Hope this helps. Please do rate my answer. Thanks.
Make sure the device is on before performing hard reset. To hard reset, press and hold the power button and press in on the reset button (reset hole) on the back of the unit for about 2-3 seconds. Release both buttons and you will see a confirmation screen asking you if you would like to clear all data in memory. To do so press the Contacts button. To cancel press the Mail button.
IT may be that the mainboard is faulty and would need to be replaced.
My Axim X30 would not turn on using battery power but would turn on when connected through charger adapter.
1. Connect AC adapter directly to the charger adapter and then to the Axim X30 and to the electrical outlet.
2. Charge battery until power button is solid green.
3. Press the power button to power on.
4. Remove cable from cable connector leaving the cable connector connected to the Axim X30. The Axim X30 will remain powered on.
5. Turn the Axim X30 off.
6. Turned the Axim X30 on using battery power.
7. Remove cable connector from Axim X30.
Press the power button and the left side record button simultaniously for about 10 seconds. Usually this problem happens when the primary software image cannot be located or is corrupt. Also check to ensure your SD Card is in properly. If that doesn't do the trick upgrade.
This happens to me all of the time now when I charge my axim on the cradle. I press reset and power on button at the same time and the cancel when it asks if I want to delete memory. You'll have to reset the time then.
Another way I've found to do this is to press the power button and reset button at the same time. Then when you get the message to clear all data press cancel. I get this every time I re-charge my axim in the cradle. Doesn't anyone have a better solution? When it happens I have to reset my time. It's usually a day behind.
My power button was also blinking orange/green/orange/green. I pulled the battery and put it in the back of the cradel. It still blinked there too, orange/green. So I bought a battery. Does this sound like your issue?
This sounds like a corrupted ROM file. The ROM stores all your operating system and pda's firmware alltogheter. If it becomes severely corrupt the pda doesn't boot properly or doesn't work at all. This appears like a fixable problem however you will need to have it fixed in a service center, because they need to acces your device's bootloader or rewrite it using some special hardware, then they will rewrite the memory with a fresh rom file. This will have you device up and working. However please avoid to send it to dell as this will get expensive. Most pda services are able to do this and the generic ones will do it cheaper.
Try to look for a cheaper, generic "pda service" center.
Hope it helps.