Question about Logitech Cordless Desktop MX3200 Laser Keyboard Mouse

7 Answers

Keyboard does not work

The keyboard is cordless.  It quit.  I thought it needed new batteries.  We put in new ones, held the buttons down on the part that is plugged into electricity, the one on the bottom of the key board and the one on the mouse.
The mouse works, but the keyboard still doesn't.  We have double checked the batteries, they are okay.

Posted by on

  • 6 more comments 
  • rubil Nov 15, 2007

    Same problem as posted by someone else. I left work , everything was fine...come back next morning the logitech wireless keyboard wont work. The wireless mouse works fine. Changed batteries, re-connected all wires, mouse comes on but not keyboard.

  • Anonymous Nov 28, 2007

    Me too, and did all the same things. Any ideas?

  • Anonymous Jan 02, 2008

    i have the same problem my scroll works but the keys dont

  • koren12 Jan 30, 2008

    The keyboard is cordless. It quit. I thought it needed new batteries. We put in new ones, held the buttons down on the part that is plugged into electricity, the one on the bottom of the key board and the one on the mouse.
    The mouse works, but the keyboard still doesn't. We have double checked the

  • sandra174 Aug 13, 2008

    batteries are good but keyboard does not function. None of the keys work. It's almost like they are locked. we ahve already tried it on numerous other computers and to no avail.

  • sentiva Aug 22, 2008

    I have the same problem with my keyboard. The mouse works and the key board does not. I know it is "hooked" up because I can push the "moonlight" key and put the system on standby but NOTHING else works.

  • psemb Sep 04, 2008

    The mouse works, but I can not get the keyboard to work. I have put new batteries in. It did work before. I have a Dell Laptop and am using Vista.

  • Anonymous Oct 22, 2008

    Mouse is working, keyboard doesn't. Batteries are all new, it worked perfect yesterday

×

Ad

7 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

You don't need to install any software updates. Just do the following:

[Ctrl]-[Alt]-[F12] (must use the left [Ctrl]-[Alt] keys, not the right)
Push the Connect button beneath the keyboard, then the Connect button on the USB Receiver, then the [Esc] key on the keyboard.

This will unlock the security encryption on the keyboard. You may need to reconnect the mouse afterward too.

Posted on Sep 02, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi, I got the same problem with an Logitech Cordless Desktop LX500 and find the solution on Logitech website: it took me less then 10 minutes to fix it (But quite a few hours to find a solution!)

Basically the last solution provided is quite good but there is documented procedure to follow (Some key stroke as CTRL - ALT - F12 ).

Here is the link: http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=2281&p_created=1113252573&p_sid=XQ3g5kaj&p_accessibility=0&p_redirect=&p_lva=2281&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzksNzkmcF9wcm9kcz04NDQsMTEsNTA1JnBfY2F0cz0mcF9wdj0zLjUwNSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX25sJnBfcGFnZT00&p_li=&p_topview=1

good luck

Posted on Aug 02, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi I had the same problem.

It is to do with the security settings of the keyboard so that key strokes can not be detected by other computers.

I am not sure why this was working and then stoped working other than that I enabled auto updates.

To fix the problem I un installed setpoint and then re installed from my original CD and was prompted to resed my security key. Once complete all is working fine

Posted on Feb 06, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thank you, Pete.. fixed the problem alright!

Posted on Mar 26, 2010

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I want to strike the f1 option but my keboard is not working

Posted on Mar 22, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thanks Pete. Solved it for my MX 500 keyboard, that would only allow the media buttons to work, and not the normal qwerty keys.

Posted on Jun 28, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Pete is the man on this. I looked at this for a few hours and was getting frustrated. Thanks

Posted on Apr 06, 2010

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

jasonkoe
  • 64 Answers

SOURCE: keyboard does not work

i would suggest starting over.. uninstall the drivers for the keyboard mouse and go download the new ones from the manufactures website and fallow the instructions. typically they want you to install the drivers first before plugging in the wireless receiver. i hope this helps.. good luck.

side note- if your having the same problem with 2 diffrent wireless keyboards. you might have some interference from another wireless device. i.e. cordless phone, cell phone. so you might troubleshoot that if the drivers dont work.

Posted on Jan 22, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wireless just stopped working. Changed batteries,


The behavior described indicates weak/dead batteries. Logitech brags about the battery life on this model, but in reality battery life varys dramatically between invidual units. I've seen one that would not operate at all on Ni-Cad rechargable batteries (only 1.2 volts even at full charge). If you must use rechargeables, stick with NiMH (metal hydride). Better yet, use long life lithium.

Also, make sure the "Nano" receiver isn't sitting in the storage bin. This is one of two ways to power off the mouse. The other is the 'Clip N Go' dock.

Sep 24, 2009 | Logitech Cordless Mouse

1 Answer

Cordless mouse just quit


I'm afraid you'll need to replace your mouse already. Try to have it replaced if it's still under warranty.

Sep 23, 2009 | Logitech Cordless Mouse

1 Answer

Logitech cordless mouse won't work right. Hard to stop in one


Have you connected the mouse and keyboard to the receiver? There is a button on the bottom of each marked "connect". Press and hold the button down and watch the light on the receiver. The blinking will change when the device is recognized. It should operate smoothly after that.

Let me know how it works out.

Feb 19, 2009 | Logitech Cordless Optical Mouse for...

1 Answer

Cordless Optical Mouse Not Working


you need to connect it back to the reciever, everytime you connect the mouse on the bottom it will be looking for the reciever to connect to. Try pressing the connect button on the reciever first then the connect button on the mouse

I hope this helps

Nov 15, 2008 | Logitech Cordless Mouse

2 Answers

Logitech wireless keyboard and mouse (ex 100) won't connect


The mouse and keyborard have to be in direct view of the reciever. Even a small obstruction will effect the operation

Nov 02, 2008 | Logitech Cordless iTouch Keyboard/Cordless...

1 Answer

Logitech wireless mouse and keyboard


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Sep 26, 2008 | Logitech Cordless Desktop MX 3000...

1 Answer

Cordless Mouse Just quit working While In Use


Most cordless mouse I saw has a reset button. Press this button, make sure you're in the transmission distance from the receiver when you do this.

Sep 12, 2008 | Logitech Cordless Mouse

1 Answer

Hotkey problems


I had the same problem but finally found a solution hidden in the depths of Logitech. It's quoted below. I had to do it a couple of times before it worked, and it seems that you need to reconnect the mouse at the same time. I didn't the first time and then the keyboard refused to work. (Finger trouble?) :-(

Cheers,
Magani


The following is from :-
http://logitech-en-ap.custhelp.com/cgi-bin/logitech_en_ap.cfg/php/enduser/std_adp.php?p_faqid=28&p_created=1083786523&p_sid=hwmEUpij&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTkwLDE5MCZwX3Byb2RzPTg0NCZwX2NhdHM9JnBfcHY9MS44NDQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1teCBkdW8gaXRvdWNo&p_li=&p_topview=1


This article applies to the following products:
Cordless Access Duo
Cordless Acess Duo Optical
Cordless access keyboard
Cordless Elite Duo
Cordless MX Duo
Cordless Navigator Duo

You may be able to reset the keyboard and resolve the problem by clearing the keyboard capacitors. To do this, remove the batteries from the keyboard and type continuously on as many keys as possible for one to two minutes. This action should simulate touch-typing; you should not press and hold only some keys down.
After you clear the capacitors, replace the batteries and synchronize the keyboard using the following procedure:
  1. Make sure the batteries are in correctly. A diagram on the device itself or in the Getting Started Guide should tell you the correct polarity for the batteries.
  2. Press the connect button on the receiver.
  3. Press the connect button on the bottom or right hand edge of the keyboard.
    NOTE: If you are using a Cordless Desktop System, you must do this procedure for both the mouse and the keyboard.
The "Connect" button on the mouse is quite small and usually requires a pencil tip or other small object to push it. Remember, ALL Logitech cordless devices will have a synchronization button. If you have the "Cordless Mouse" with Model Number (M/N) M-RN67, the button will be located in a small hole on the lower portion of the back of the mouse. You will need a paper clip to access the button.

Jul 03, 2008 | Logitech Cordless iTouch Keyboard/Cordless...

1 Answer

Keyboard does not work


i would suggest starting over.. uninstall the drivers for the keyboard mouse and go download the new ones from the manufactures website and fallow the instructions. typically they want you to install the drivers first before plugging in the wireless receiver. i hope this helps.. good luck.

side note- if your having the same problem with 2 diffrent wireless keyboards. you might have some interference from another wireless device. i.e. cordless phone, cell phone. so you might troubleshoot that if the drivers dont work.

Jan 22, 2008 | Computers & Internet

3 Answers

Help with my keyboard connection


The keyboard must still be connected to the back of the computer. The keyboard is only wireless to the transmitter. Check line of sight to transmitter. Double check all connections (wires) to the computer. Unless something is damage most all wireless keyb are quite reliable.

Oct 04, 2007 | Logitech Cordless iTouch Keyboard/Cordless...

Not finding what you are looking for?
Logitech Cordless Desktop MX3200 Laser Keyboard Mouse Logo

6,448 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

3015 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...