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if u look at the bottom of the screen or something, u will usually see a thing that shows how much u zoomed in or out. if u wait for the thing to disappear off the screen, it should not zoom back out or in when u do it. if that doesnt work then i cant help u.
zoom error indicates a problem in the lens mechanism, Its either stuck or there may be sand in there.. Is it extending all out? does it go back in? Sorry but the only solution to this is either to tap it on the side or take it to a professional who can do the cleaning inside or fix broken parts.
the same thing was happening to mine, what i did was i moved the lens area back and forth,gently while turning it on and off, maybe its dust or maybe one of my little ones messed with it. i plan to keep on messing around wit it so that i won't have to be doing that, but meanwhile that worked to get rid of when it says zoom error. hope this temporary solution works.;-}
Your zooming funtion is damaged. so I suggest you please visit service center for repair. But please confirm me before that your battery are fully charged . If not then charged that fully then then try to use. Follow the picture of damaged place of zooming funtion.
Zoom has had a knock Always check the batteries first but if is it still giving the same fault, your camera is faulty. It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.
Please rate our solutions and if you still have problems please call back for more ideas to help you
Thanks Richard Scott Technical Support New Zealand
Follow this procedure to troubleshoot if the zoom function does not operate.
The zoom function will not operate with some AE modes.
The zoom function is not available while shooting a movie on all cameras.
Refer to the owner's manual for information regarding the functions available on
the camera. Manuals are available online in the Manuals/Specs/Warranty section of
the Sony® eSupport Web site.
Change the Auto Exposure (AE) mode on the camera.
Ensure the camera is not set for movie mode.
If the camera has a conversion lens setting in the menu, set it of OFF.
Reset the camera
back to factory settings. To reset the Camera, please select Initialize under Settings and Main Settings 1.
I'm not sure if this will work as I have yet to try this for my self. But according to others who have had this problem pulling lens out while camera is off and then restarting camera works. If this does work please notify. Or just tell me what happens when this is done
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.
Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but they're still worth a try: