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Have 6212-13-200 router for my high speed internet cable coming into house. Can connect to the internet with internet explorer. I can connect to a website but when I have to go further in the website I get an error message that says website is having problems, and or IE can''t connect to website. I had a laptop connected to this same hook-up and had the same problem, so I accessed a wireless connection from someone down the street with the laptop and everything is fine. I think the zhone box is bad or the phone companys cable coming into the house is no good. Could that be the case??

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Definitely... it could be anything from your cable modem on up. I would call my provider and let them figure it out, but you can try a couple of continuous pings on a quick responding website like google. If you have a wireless device between you and your modem, cut out the middleman and go straight through the modem. If your problems persist give your provider a call.

Posted on Jun 05, 2009

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