Question about LG Vu CU920 Cellular Phone

2 Answers

My Vu died last night. Got home and couldn't turn it on.

My husbands Vu died last night. Got home and couldn't turn it on. Tried taking out the battery and sim and reinstalling. Thought battery might be dead so put in battery from my phone which works fine but didn't work. Tried charging it. Nothing works and I can't even turn the thing on. He didn't drop it or expose it to water. The phone is only 2.5 months old. Ideas?

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  • speroust Jun 06, 2009

    I went back to the att&t store but they wouldn't give me a new one. Had to have my hubby go to a "service store" where they gave him a refurbished one. The phone comes with a 1 year warrenty but you can only get a new one in store if it dies within the first 30days. With this model you can only get a refurbished one after the 30 day period. There are 2 ways to do this: 1) take it to one of their service stores or 2) can call an 800 # and they will send you a refurbished one and you send them yours in a prepaid envelope.

  • Anonymous Mar 27, 2014

    Never had any problems with it before

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  • Master
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Return the phone to the dealer and they will probably give you a new one. The phone should be under warranty.
The phone may have a bad motherboard and just died. make sure your battery is the same model battery if not get the same model battery for his phone.
But i would just try and get a new one from your dealer.

Posted on Jun 04, 2009

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My husband has this phone aswell and we have already been through two of them that have done the same exact thing! The first one happend before our 30 days was up so they gave us a new one, but now it's been 2 months and it has happend again! We are going to see if we can get a different but comperable phone.

Posted on Jun 08, 2009

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