Question about IdeaSoft XLNT Idea Xi 440 Direct to Disc CD/DVD Printer

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I have the Xi440 XLNT, with difficulty that I describe here: When I open the Print menu and the driver is selected, the PRINT KEY IS NOT HIGHLGHTED, and I cannot get it to print. Furthermore, when I try to reinstall the driver, I first unistall everything, but during installation I get the message saying: McAfee detected malware, an trojan horse, and then it also say the message saying, setup cannot copy X144SKDR.DLL or something similar... Can you help?

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Hi,

The probelm seems to be related to the MecAfee Antivirus you have on your pc what I would recommend you is to first perform a clean re-installaion of the device drivers.While re-installing the drivers make sure you have disabled the av.

If your still having the same issue do not hesitate to contact XLNT Tech support.

Posted on Jul 13, 2009

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Posted on Jan 02, 2017

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Key is flashing. Internet blue light is on. Printer gets signal for print job but won't print until I USB connect it to my Macbook OS 10.6.


Hi,

Follow the steps below to resolve the issue

The print queue and Dock printer icon
When you start a print job, you will see your printer icon appear in your Dock. Click the Printer icon to open the print queue, which is a list of print jobs that are printing, on hold, or paused. The print queue will also display messages sent from the printer.
You can alternatively open the print queue from the Print & Fax pane of System Preferences.

printer%20queue.png In the Print Queue toolbar you have these buttons:

  1. Delete - Deletes the selected print job.
  2. Hold / Resume - Will hold / resume the selected print job.
  3. Job Info - Shows details of the selected print job, such as job name, status, Completed, Job Message, and so forth.
  4. Pause / Resume Printer - To Pause / Resume the Print Queue.
  5. Supply Levels - Will drop down the Supply Levels sheet showing you the levels of ink / toner your printer has.
  6. Printer Setup - Lets you configure the printer's name and location details.
  7. Printer - Sets the Print Queue window into Printer mode.
  8. Scanner - Visible if you have a multi-function printer connected via USB. Click it to set the Print Queue into Scanner mode.
You can see what your print job looks like with Quick Look. Click the arrow on the print job just to the left of the Status column or select the print job and press the Spacebar.
From the Print Queue menu bar, the "Printer" menu has these additional options:
  1. Customize Toolbar... - Used to add and remove item from the Print Queue's toolbar.
  2. Make Default - Will set the printer pertaining to this Print Queue your default printer.
  3. Print Test Page - Will send the CUPS Printer Test Page to your printer.
  4. Network Diagnostics - Will bring up the Network Diagnostics application, used to check each layer of your network connection.
  5. Log & History - Used to open the Console application and show you the log entries for your current and past print jobs.
  6. Show Printer List - Will open the Print & Fax System Preference showing you the list of Print Queues.
From the Print Queue menu bar, the "Jobs" menu has these additional options:
  1. Show / Hide Completed Jobs - Will alternate Show / Hide in the Print Queue all completed printer jobs and completed functions, like checking the supply levels of your printer.
  2. Show Everyone's / My jobs - Will alternate showing Everyone's / My print jobs.
You can control-click (or right-click) your printer icon in the Dock for this convenient menu:
printer%20proxy%20dock%20menu.png From the Dock menu you can see your printer's status, toggle Pause and Resume Printer, Auto Quit (once print job completes) on / off, and from the Options sub-menu you can toggle Keep in Dock on / off.

Feb 08, 2011 | HP DeskJet 6988 Printer

Tip

Print Driver Location for PC - Print Test Page


Click --> Start Button
go to --> Settings
Open --> Control Panel
in control panel open --> Printers and Faxes
open printer in question, a window will pop up
This should be your Print Que - any print jobs waiting will be listed here
click on --> Printer (some might have File, to the left on the menu)
on the menu select --> Properties

another window will open, this should be your printers properties,
This is where you will click on --> Print Test Page

here you can make changes to the configuration, some ink jets offer alingment and cleaning.

If you are able to sucessfully print a test page, your printer is working
if not check connection to printer
if strange characters are printed, replace the drivers..


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on Oct 26, 2008 | Sharp AR-164 Copier

1 Answer

Black ink seems to be clogged even after putting in a new cartridge.


Try thi:

Cleaning the Print Head
  1. Press the Ink, Ink/Reports, Ink Management/Reports or Ink Management key.

  2. Use the up or down navigation key to select CLEANING.

  3. Press Menu/Set to confirm your choice.

  4. Use the up or down navigation key to select the color that is not printing
    -OR-
    Select ALL if more than one color is not printing.

  5. Press Menu/Set to confirm you choice.

  6. The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will display the date and time.

  7. Test by printing the "Print Quality Check Sheet":

    1. Press the Ink, Ink/Reports, Ink Management/Reports or Ink Management key.
    2. Use the up or down navigation key to select TEST PRINT.
    3. Press Menu/Set to confirm your choice.
    4. Use the up or down navigation key to select PRINT QUALITY.
    5. Press Menu/Set to confirm your choice. Press the Color(Colour) Start key to print the Test Sheet.
If one or more of the ink colors is still missing from the printed page, repeat the print head cleaning steps listed above up to 4 more times. After each cleaning, print the Print Quality Check Sheet to see if there is any improvement.

Jan 17, 2011 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Out of paper error


The paper settings in the print driver must match what is loaded in the product. NOTE: These changes do not change the default print settings. The print settings return to default the next time the program opens.
  1. Open the document that you were trying to print when the issue occurred.
  2. Click File , and then click Print . The Print dialog box opens.
  3. Click the button that opens the Properties dialog box. Depending on the software program, the button might be Properties , Options , Printer Setup , Printer , or Preferences .
  4. Click the tab that provides paper type and size settings. The tab might be Features or Paper/Quality .
  5. From the Size is drop-down menu, select the paper size that matches the paper in the tray.
  6. From the Type is drop-down menu, select the paper type that matches the paper in the tray.
  7. Click OK , and then click OK again to print the document.

Nov 23, 2010 | HP Photosmart 8250 InkJet Printer

2 Answers

I cannot uninstall my Lexmark printer model X 4580 because I have to delete print job. How do I do this on my new Macbook/Pro?


You can uninstall printer driver from library folder.
Go to system preferences and delete driver from Library /Printer .
Delete that folder then your printer driver is will uninstalled then reinstall the driver if you want to use it again.
Let me know if you need further assistance.
Thanks for using FixYa.

Feb 20, 2010 | Computers & Internet

1 Answer

Writing text


Most Adobe software does not have an icon for printing, you must select the first menu on the top left: "File," and then on the menu that pops up, select, "Print..." Alternatively you can hold down the Control key on a PC or Command key on a Mac and press, "P" and it will open the print dialogue box.

Hope this will FixYa!!!

Mar 25, 2008 | Adobe InDesign CS2 for PC

1 Answer

Printer locks up


  1. Click Start, Printers and Faxes and double-click on the Lexmark printer driver.
  2. Open the Printer menu and select Cancel All Documents. This will purge the print queue so as to allow the printer to print or uninstall the driver.
  3. If the print jobs are not removed from the queue, click Start, Run, type Net Stop Spooler, and press ENTER.
  4. Click Start, Shutdown, and select Restart. The documents or the print jobs should be removed.
If you are having difficulty deleting the print jobs in the printer spooler, do the following:
  1. Restart the PC in "safe mode". To do this:
    1. Click Start, Shut Down and select Restart.
    2. While the PC is restarting, press the F8 key on the keyboard. Note: Do not hold down the key down, but be aware that you may need to press it several times.
  2. When in safe mode, click Start, My Computer.
  3. Double-click on the (C:) drive.
  4. Double-click on the Windows folder.
  5. Double-click on the System32 folder.
  6. Double-click on the Spool folder.
  7. Double-click on the Printers folder.
  8. Select the contents of this folder and click Delete.

Mar 22, 2008 | Lexmark X3480 All-In-One Printer

1 Answer

Printing problem


First, please open a document in Paint or Work and print it out to make sure the machine and driver are working.

Please describe what happens when you select the Print option from the file menu in your browser.

Also describe what happens when you use the Print Preview option.

Also, what browser are you using?

Sep 23, 2007 | Brother MFC 420CN All-In-One InkJet...

1 Answer

HP LaserJet 2420dn prints twice


You may have checked this already, but make sure your printer driver is not set up to print two copies per print job if it is then that's the easiest place to change settings. Or you can print out your printer's menu by doing the following: To print a menu map 1. Press (SELECT button) to open the menus. 2. Use (UP button) or (DOWN button) to scroll to INFORMATION, and then press (SELECT button). 3. Use (UP button) or (DOWN button) to scroll to PRINT MENU MAP, and then press (SELECT button) Look for anything that says "copies" and usually that will let you know what is set on the printer. To change a control-panel setting 1. Press MENU to open the menus. 2. Use (UP button) or (DOWN button) to scroll to the menu that you want, and then press (SELECT button). 3. Some menus might have several submenus. Use (UP button) or (DOWN button) to scroll to the submenu item that you want, and then press (SELECT button). 4. Use (UP button) or (DOWN button) to scroll to the setting, and then press (SELECT button). Some settings change rapidly if (UP button) or (DOWN button) is held down. An asterisk (*) appears next to the selection on the display, indicating that it is now the default. 5. Press MENU to exit the menu Good Luck.

Aug 24, 2007 | HP LaserJet 2420dn Printer

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