Question about Olympus DS-4000 Digital Voice Recorder

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We are experiencing issues within the AS-5000 transcription software for our Olympus DS-5000 recorders. When a typist selects the status of the file (''pending'', ''finished'', etc.) an error message pops up about 50% of the time. The message states ''the file is locked or it is a read-only file.'' The file is not open elsewhere, but the software seems to think it is. Sometimes, there error is resolved by closing the software program and re-opening, but it doesn't always work? Any suggestions??

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This is a know issue of the initial releases of DSS Pro 5. Downloading the update (using the Update option inside the software) will not really fix it, but will at least give you an option to override the Locked status. This "fix" appears from update 5.0.5

Posted on Jun 11, 2009

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