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First, it would have been helpful to know what is the model of the MP3 player, so answers can be specific. However, you seem to have accidently program it to play the intro of the songs. There should be a settings which enable you to change it back. Check for "A-B" it should be the symbol for the menu used to do that.
i have loaded the songs. the player can bring them up and look as thoug it's playing them, but it doesn't play the songs. The status bar on the bottom of the screen which lets you know how much of the song has been played etc, doesn't move. so it's simply not playing the songs, it is not a problem with the headphones, it is a problem with the mp3 player. please help
Transfer songs to your player only with SonicStage. If you did with other software, format the player from the menu and transfer songs from SonicStage. Sonicstage can be downloaded here under SonicStage. Make sure you install the security update after installing the software...