Question about Brother IntelliFAX 4100 Laser Fax

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When I send out a fax using a Brother Intellifax 4100 a black vertical line appears on document on the receiving end

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This is a very common problem. You have to clean the scanner lamp glass. There must be some dust or correction fluid if you have ever used which has stuck on the glass of the scanner lamp which prevents the light from falling onto the originals. Lift the control panel, you will find the scanner lamp where theoriginals are normally fed, clean with a soft cloth and alcohol.

Posted on Jun 04, 2009

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1 Answer

We have a Brother 4100 Fax Machine. When we send a fax or make a copy, there is a black bar about 2" wide that shows up the length of the page. It does not appear on incoming faxes. I believe it is...


Make sure the **** glass is clean, use a micro fiber cloth to wipe the debris/old toner or white out off the glass. restart the fax machine. If it prints this black line from a copy and it is 2" wide after you have cleaned both the glass and the white reference bar, most likley the scanner itself has failed.

www.brother.ca for further assistance.

Jan 14, 2011 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Receiving fax with a black wide (2") line from fax Brother Intellifax 4100


its the problem of your LED'S strip may be one of the LED is not working.It lights up green in color & its located under the top cover from where you send fax copy.

Please rate me if it was helpfull..

Aug 04, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

My Brother Intellifax 4100 sends faxes that appear with a solid black line on the side--i think it's the right hand side. It prints copies the same way. How can I fix it?


if the faxes going out have the line but coming in print out clear then the glass at the document feeder is dirty and probably needs cleaning.. check under the feeder cover and look for a glass piece where the documents go in this picks up dirt and typex and when it scans the document it thinks its on the original.. a soft cloth and some glass cleaner should clean it off..

Jul 11, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black strip in documents when I send a fax


If you lift up the top, like you are clearing a jammed original, you should see a piece of glass across the machine. Look for something on the glass, usually white-out, and clean it. Test by making a copy. If copy is ok, then you fixed the problem.

Jul 12, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Line goes through page when fax is sent


Open up the document feeder and clean the small glass. If the line is more than 1/4 inch wide you have a bad scanner block.

May 13, 2010 | Brother IntelliFAX 2800 Laser Fax

2 Answers

Brother Intellifax 1" black line on right in send & copy modes


lift up your document feeder and check for something on the **** glass

Nov 16, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

When sending a fax on our Brother Fax-4100 the person on receiving end of the fax says it comes across totally black What is the problem??


If you make a copie. on your fax.

That is the same quality that you are sending over the phone line.

If the copie is total black

lift the document feeder see if there is anything on your optical glass.

But my experience tells me that the lamp has gone out also know en as the scanner asm.

let us know what hapens

Apr 08, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black line through sent faxes


Open up the document feeder and clean the scanner glass.

Jan 05, 2009 | Brother IntelliFAX 885MC Plain Paper...

1 Answer

Black line on all faxes I send to recipients


open the document feeder and look for wite-out on the small scanner glass.

Sep 10, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Brother Intellifax 4100


Lift up the operating panel and clean the wite-off on the little scanner glass.

Aug 20, 2008 | Brother IntelliFAX 4100 Laser Fax

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