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White Kenmore 564.98291890 - Freezing in refrigerator

I have a white Kenmore 564.98291890 compact frig. It has two doors: freezer on top and frig on the bottom. It's about five years old and it's been acting up in the last two months. The bottom frig is starting to freeze food and drinks. So I've been turning it off the dial and let it unfreeze for a few hours. I've also check if the unit is leveled and gave the back a few inches of space. I tapped the motor in the back and brought the dial to 0, then to 3 when I plugged it back in. For awhile everything works for two to three days. After that it starts to freeze everything. Is it something in the back or the computer board? Or is it because its on a thin carpet in my room?

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  • 5 more comments 
  • Lee
    Lee Oct 25, 2007

    Do you know what the part number is and/or do you know where I can find a manual online?

  • Lee
    Lee Oct 26, 2007

    I have to order the part so it will take a few days to get. I'll let you know once I install it. Thanks again!

  • Lee
    Lee Nov 02, 2007

    Questions: How do I remove the thermostat cover? Is it clipped on or something? I don't see any screws...

  • Lee
    Lee Nov 04, 2007

    I just ordered it yesterday (been busy moving) so hopefully I get it this week.

  • Lee
    Lee Nov 09, 2007

    Last time I adjusted the thermostate was Wednesday, Oct 31st. I just got the part yesterday and I noticed the refigerator hasn't froze (only the freezer). So right now I'm not sure if I should wait a few more days and install it or return the part.

  • tomcat2 Jul 25, 2008

    I too have to replace this thermastat, problem is they have discontinued it. No recommended replacement from Kemore offered. Does anyone here know of a replacement unit I could drop in ? Thanks Tom

  • Anonymous Oct 27, 2008





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This is a pretty simple built refrigerator, no circuit boards or electronic sensors.
What it sounds like is your thermostat is sticking and not turning the compressor off when it gets to the correct temp.
The control knob is mounted directly to the thermostat, so when you turn the knob you are turning the thermostat.
The only thing you can do is replace it. It is a pretty simple repair you should be able to do yourself. Once you have the new part, UNPLUG the fridge, remove the knob and take the control box loose. You should see how to change it from there.
Be careful with the long metal tube that is attached to the new thermostat. It is pretty durable but if you break it the thermostat is ruined. They don't break easily but you should be sure not to kink it..
Post back if you need help with it.

Posted on Oct 25, 2007

  • 4 more comments 
  • Michael  Lindley
    Michael Lindley Oct 25, 2007

    Here is a picture of the parts breakdown. The thermostat is 23. Part number 300384. You can see the parts list and order the parts at Just click on part and enter your model number.


  • Michael  Lindley
    Michael Lindley Oct 25, 2007

    You can see the picture better at also. Click on view diagram.

  • Michael  Lindley
    Michael Lindley Oct 26, 2007

    Just wanted to follow up and see if you were able to locate your part.


  • Michael  Lindley
    Michael Lindley Nov 02, 2007

    There should be a screw at the top of the cover just behind the thrmostat area. If it isn't a screw, it may be a plastic fastener that will pop out with screwdriver or knife blade.

    You can see it in the picture with a line pointing to the cover just behind where the thermostat goes in the cover.


  • Michael  Lindley
    Michael Lindley Nov 03, 2007


    Have you gotten the thermostat changed yet?


  • Michael  Lindley
    Michael Lindley Nov 09, 2007

    I would not recommend returning it yet. It is common for thermostats to stick, then work ok for awhile, then stick again. They will usually get worse and worse as time goes on.




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