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When I try to listen to a song on my Insignia mp3 player, it is saying that there is an error opening the file? But it shows that I have synced the songs onto the player.

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Make sure that the Mp3 player is formatted correctly. Plug it into the computer and in the My Computer screen right click the device, from the pull down format select Format and choose FAT32. This will wipe all the songs from the player, so add new songs, turn on the player and see if it works. If it doesn't plug the player back in and Format it again with the regular FAT setting.

Posted on Jun 04, 2009

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1 Answer

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Its generally because u will have placed it in a different folder. Make sure u put it on the right folder.

Thankyou
Expecting a good rating from you ...!!!

Jul 31, 2009 | Insignia NS-DA1G MP3 Player

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THE SYNC FEATURE DOES NOT WORK ON ALL PLAYERS! WHEN YOU PLUG IN YOUR MP3 A SCREEN SHOULD APPEAR... OPEN THE PLAYER... CLICK MUSIC AND YOU SHOULD GET A BLANK SCREEN OPEN SONG FOLDER WINDOW AND DRAG SONGS TO MUSIC WINDOW ON PLAYER. MAKE SURE UNIT IS ON .THIS SHOULD WORK FOR YA!

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You will need to right click on the song file to see if the ID3 information is present.

Right-click, Properties, Summary tab.

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5 Answers

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Best of luck!

Jul 29, 2008 | Insignia NS-DV2G MP3 Player

1 Answer

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1 Answer

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1 Answer

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I had this problem also and I think I figured it out because now my music will play. I took the songs I had from limewire, highlighted them all and clicked "save as", opened it with windows media player and on wmp I took my playlist and named it on there....first I synched the songs under "sync" and they would upload on my player but they would NOT play. I got the same stupid error message. So after they were uploaded onto my mp3 player, i dragged all of the songs onto the right side to make a sync list AGAIN and clicked start sync, all of the files said "already on device" so I kind of got mad thinking it still didn't work...when I unplugged it and tried to play the song, they ACTUALLY PLAYED. I fought with this for so long and contemplated about throwing the stupid thing down the toilet but for whatever reason, synching it in two different ways in that order, it worked and it stopped saying "error:can't open this file"...hope this works for you and anyone else having this problem because I know how frustrating this got for me. hope this helps. Good luck!!!

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1 Answer

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format the drive, re-load your files.

Jul 22, 2007 | Insignia NS-DV2G MP3 Player

2 Answers

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When using your media player... you need to first figure out if you are using windows media player 9 or windows media player 10. Also what windows are you using on your computer, that makes a difference as well... Make sure you have the mp3 player plugged in properly and then...Once you are in your windows media player go to your lib tab... soon as you are in there then on the right side there should be section on where you could build a lib list. Meaning you should be able to pick the songs in your lib and just drag them over. On the bottom you should see something that says sync... Once you've choose your songs and dragged them over... all you should have to do is press the sync button and it will do all the work for you from there. And it should let you know when its complete...mine does. Hope I could help you.

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