Replacing ink cartridge problem

I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button. Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
* Green Power Light is Off; RED paperand RED Ink Lights flashing- Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. Or it may have an internal error. Turn off the printer, wait a few seconds, then turn it on again.

To replace an ink cartridge using the ink button, follow the steps below.
1. Make sure that the printer is on. The power light should be on, but not flashing.
2. Lower the output tray, then open the printer cover.
3. Press the ink button. The print head moves to the ink cartridge replacement position, the power light begins to flash, and the ink out light corresponding to the ink cartridge that needs to be replaced begins to flash or remains on.
4. Open the cartridge cover. Pinch the sides of the ink cartridge that you want to replace. Lift the cartridge out of the printer and dispose of it properly. Do not take the used cartridge apart or try to refill it.
5.Remove the new ink cartridge from its protective bag. Place the ink cartridge vertically into the cartridge holder. Then, push the ink cartridge down until it clicks into place. Do not apply excessive force to the cartridge.
6. When you are finished replacing the cartridge, close the cartridge cover and the printer cover.
7. Press the ink button. The printer moves the print head and begins charging the ink delivery system. The ink lights start flashing. This process takes about one minute to complete. When the ink charging process is finished, the printer returns the print head to its home position. The power light will stop flashing and remain on, and the ink out light will turn off. The power light will continue to flash while the printer is charging ink. Never turn off the printer while this light is flashing.

Flashing alternately mean waste pad full. Reset using SSC utility or Adjusment program/resetter. But, you must replace cartridge before. Turn off printer, unlock carriage lock (left side of carriage at parking position). Move carriage by hand to replacement position. Replace ink tank. Reset using the resetter.

Did you replace the ink cartridge with a new one, or did you refill an old one.

Some printers have a memory and can tell which ink cartridge is in them. This prevents them from easily being fooled into printing with refilled cartridges.

Another option is that you changed the ink cartridge without following the specific guidelines for replacement e.g. To replace the ink cartridge, select replace ink cartridge from the main menu, then open the printer panel when the light flashes X number of times.

You might also try unplugging the printer for a couple of minutes the reset it.

His could be because epson print jets plug up. and usualy cost more to repair than to purchase new printer. i had epson and now buy HP because hp when you replace the ink cartridge the spray jets are incorporated into the cartridge the only thing you have to be carefull of is that somel manufactures now put a chip on the cartridges to expire the units so they can sell you another even if you dont use the ink HP included so look for exp. date on new units. look into food warehouses like sams. costco, Bjs etc. they usualy have good prices on printers. sunday paper is also a good place to look.

If both lights are flashing alternately, it means the Waste Ink Pads in your printer are saturated with ink and the waste ink ("protection") counter has exceeded its limit. The Waste Ink Pads should be replaced as soon as possible. You can overcome this problem temporarily by using the SSC utilit to reset the Protection Counter. This will stop the lights flashing and restore normal operation.

However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.

If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help.

I've the similar problem!

I would try a new ink tank. They do go bad even though they have ink in them.

No the ink is not to low you could try removing the ink cartridges and using a soft cloth wipe clean the little gold contacts on the cartridge and also the printer. Is the ink cartridge a original one if not even though the HP software states that there is 20% in there the likely thing is that the cartridge is empty replace and this should be OK.


I hope the first suggestion works for you as will not cost any money.

Thanks J

call the manufacturer immediately for ink replacement.