Question about Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow

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My dyson slim vacuum doesn't switch from hose to floor mode. I thought the foot lever was broken. I realigned it but it doesn't switch now from floor mode to hose mode. I take out the hose and I can see the white part. I thought it should move as you go from upright to recline position of the handle.

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  • 83 Answers

The changeover valve is not activating - call the Dyson helpline - they'll set you up for a repair with a repair dealer in your area.

Posted on Jul 30, 2009

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1 Answer

How to align hose with l tube at base of Dyson?


Hi Lorne, it's Jack at Dyson.

I'm not quite sure from your post exactly which parts you're trying to realign. I've attached an image which shows how to attach the wand to the hose, and how to replace the wand on the machine.

If this isn't the information you're looking for, please let me know. If you'd prefer to speak to one of our experts directly, you can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

9b2fc0d6-0310-4ff5-a108-f5a75342d08d.jpg

Feb 01, 2014 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

Won't switch from hose to base suction


Hi There,
Alec from VacuumSpot here. The problem is relatively common, there is a fault in the part that is called the undercarriage. It is a bit of a tricky one to fix but only requires one part that costs about $60 (Australian) from memory.
e2e8eb80-563b-45ff-beb4-e7ff62db1ddd.jpg

May 13, 2013 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Hi, my Dyson slim does not have any suction in the wand/hose. The vacuum itself works, just not the hose. I have unattached the hose, by unclipping it at the base, to make sure there are no rips or


Your changeover valve arm is more then likely broken or cracked. If so you will have to change out your under carriage assy. it's a pretty big job. I would recommend having an authorized Dyson service center change this for you as pretty much the whole machine will have to come apart. I attached a photo to show you the problem area.

If you need any help feel free to contact me.

Tim
TheVacCenter.com


3_22_2013_2_45_20_am.jpg

Mar 15, 2013 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Dyson slim - no suction through hose


Hi there,

I'm sorry to hear you're having difficulties with your DC18. If the machine doesn't seem to have as much suction as usual through the hose, there may be a blockage in your machine. To check for this, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/wand-suction

You may also want to give the filter a wash - in normal use this should be done at least once every 3 months, as shown in the video below. Use cold water without detergent, and allow the filter to dry completely somewhere warm for at least 12 hours before replacing it.

This should resolve the issue, but if you'd like any further assistance or advice, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 16, 2012 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

I have a dyson DC18 slim all floors i have no suction from the accesory hose with hose off there is a white plastic thing blocking the hole


I realize this questioned was posted >1 year ago, but in the event you still have the poor suction/wheezing or if anyone else has this issue, here's what worked for us.
Use a plumbers sink snake to unclog the "pipe". I thought it was the pipe on the right hand side (when you're looking at it) which needed to be unplugged. There was a little in that size, however we retrieved the nastiest "hairball" out of the left hand side (when you're looking at it) and after removing that, and re-testing, the suction was incredible. In addition, the "wheezing" noise was no longer there.
Good luck

Jan 23, 2011 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Foot pedal came apart.Trying to reconnect.Might be missing a part.Need a drawing on assembly for foot pedal that operates the shifting from the hose to the floor vac


  • It took some searching but the site you need is called "dyson medic.com" This is the place that will have the repair manual you are looking for. You are not alone in the world of broken dyson's.
  • I hope that this has helped you and if so please remember to click on the yes box on your way out ....thanks again and good luck with your repair!

Oct 10, 2010 | Dyson DC18 all floors Bagless Upright...

1 Answer

No sunction in hose


Look for a clogged hose or, if it has been used a bit, a broken hose or hose fitting that will allow air to get in as opposed to all air getting in the end of the hose.

Oct 04, 2010 | Sharper Image Dyson Slim DC18 All Floors...

1 Answer

My dyson slim dc18 has suction in hose attachment but no suction in floor attachment. Tried to clear any obstruction by running clothes hanger in rectangular opening that empties into cannister and also...


Hi its Darran at Dyson.

It would be worth checking that the brush bar is turning when the machine is in the vacuuming position. If it is not turning, please press the re-set switch located on the cleanerhead.

If this starts the brush bar turning but does not solve the problem, please check the cleanerhead for blockages and remobve any threads or hair trapped around the brush bar.

Shoudl you need any further help or advice, please contact our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service


Apr 19, 2010 | Sharper Image Dyson Slim DC18 All Floors...

2 Answers

My Dyson dc 18 slim extender wand has NO suction. There is a plastic white cylinder object blocking.


If the floor head has suction and the wand does not, or vice-versa, the white cylinder you are referring to diverts the suction between the floor head and wand. If the flimsy plastic switch used to turn the cylinder is broken, you may need a new under carriage or just set the cylinder to wand or floor manually and use it as a one dimension cleaner. Depending on your ability, perhaps the switch can be purchases and replaced by a DIYer, but the job looks moderately difficult.

Jan 31, 2010 | Dyson DC18 Allergy Bagless Upright Vacuum

2 Answers

Dyson 18 losing suction


Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.

Jan 02, 2009 | Dyson Slim DC18 All Floors HEPA Bagless...

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