Question about Magellan eXplorist 400 GPS Receiver

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One control button not working

The zoom button on my husband's 400 isn't working.  I am trying to keep him from taking it apart and trying to "find the problem" himself.  Would you recommend taking it to a licensed GPS repair place instead?

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  • Anonymous Apr 02, 2008

    Same problem here, zoom button not working wich pretty much renders the unit useless except for speed, lat/long data, etc. I've reset the unit with no improvement.

  • Anonymous Jun 16, 2008

    Ditto on the 'out' zoom button. I still can use the unit for geocaching and such, but it's made using as a travelling gps almost useless. Has anyone contacted Magellan support about this yet? I'd be curious to hear the outcome.



  • Anonymous Nov 23, 2008

    I have same problem on a 500 I took apart no user servicable parts only a small plastic nub under rubber boot contacts 3 spots on circ board not sure any solution mine was not abused if anything under used ,,,waiting for fix

  • Anonymous Apr 28, 2009

    I have the same problem making the unit basicly worthless. I can zoom out not in.

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  • 113 Answers

Attempting to repair the buttom will compromise the units waterproof integrity. Contact magellans service dept.

Posted on Oct 25, 2007

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Posted on Jan 02, 2017

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