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Had the unit for only two weeks. Came in one morning there was a paper jam. I cleared the jam anf the machine stopped working. No power and no dial tone.

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  • fmas898907 Jun 04, 2009

    Hi there,



    Tried your solution, still not working.



    Thanks,

    Frank

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1 Answer

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  • Master
  • 10,515 Answers

Hi,
First try to Hard Reset the fax machine.
Like for Hp :- An HP support tech gave these steps to perform Hard Reset: Unplug cord Plug in unit. Press and hold asterisk (*) while dots scroll across display When "all memory init" appears, release (*) key "date time" now appear. Unplug again. Plug in unit. Use L/R arrow keys to select country. Press enter. Select language. Press enter. Don't forget to set your TAM/FAX; number of rings and volume; outgoing message.
When done, let me know.
Thanks for using"Fixya".

Posted on Jun 04, 2009

  • taran_2005
    taran_2005 Jun 04, 2009

    Hi,


    Let me know the make and model, so that i can offer you a precise solution.




    Thanks.

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1 Answer

Paper feeder pulls multiple sheets of paper


PULL ALL PAPER OUT OF MACHINE EVEN THE SUPPLY, UNPLUG OR TURN OFF THE POWER TO THE UNIT, PUT A STACK OF PAPER IN THE SUPPLY TRAY & GENTLY PUSH FORWARD NOT FORCING IT UNTIL IT STOPS. TURN POWER BACK ON & TRY AGAIN. YOU MAY HAVE TO REPEAT THIS 2-4 TIMES BUT IT WORKED FOR MY HP DESKJET F4180 ALL IN ONE.

Dec 28, 2012 | Canon PIXMA MP460 All-In-One InkJet...

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Had paper jammed - removed jammed paper - but nerror light still on


Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
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  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

Oct 26, 2010 | Brother Office Equipment & Supplies

1 Answer

How to clear paper jam copier printer


The message Paper Jam may appear on the display if the Brother machine is not feeding paper correctly, paper scraps have become stuck in the print head path, the paper is not loaded properly in the paper tray, the jam clear cover located in the back of the machine, is not installed properly or the PE Actuator is missing or damaged.

To resolve this issue, please follow the steps listed below:


  1. Disconnect the machine from the power supply.
  2. Turn the unit around and remove the Jam Clear Cover from the back of the machine by grasping it at the Center and pulling it straight away from the rear of the machine.
  3. Look for any paper scraps, jammed paper or foreign objects in the rear of the unit. If anything is found, remove it. Be carefull not to touch the feed roller.
3. Remove the paper tray feeder from the front and look inside for bits of paper and check the paper is flat in the tray.

4. Replace tray and back cover and all should be fine.

rover620

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2 Answers

Paper jam and still won't print


Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Aug 15, 2009 | Brother Office Equipment & Supplies

1 Answer

MP830 6A00 error & ON/OFF switch not working


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Jun 10, 2009 | Canon PIXMA MP830 All-In-One InkJet...

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Paper jam stuck on


Just to make sure, have you opened it all up, removed the ink/toner and inspected everything?

If you've already done that, try unplugging the unit from the wall power for 1 minute, and then plug it back in, some printers will not clear until a power cycle has been performed.

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1 Answer

There was a paper jam, I cleared it and it will not reset. The machine won't print at all, just keeps showing paper jam.


There are flag sensors in each machine. The have to sence if the paper is moving properly through the machine. They are sometimes black in color, that flag sensor might be jammed in an up postion, or broken look at where that paper stopped and look for a flapper toggle unit that senses the paper. There also might be paper still in the machine, check the fuser unit, the hot area look to see if paper has wrapped around the upper fuser roller.

Aug 28, 2008 | Ricoh Office Equipment & Supplies

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Both power light and paper jam light on


clear the paper jam. take out the paper(if any) from back of the printer. Clear all prints in que and try to print

Aug 13, 2008 | HP DeskJet 970cxi InkJet Printer

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Paper jam and fax in memory


Just unplug the power cable in your machine and put it back again.The paper jam will clear but...also the fax memory will be clear at the same time.just tel the other line to re-send thier fax again.

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