Question about SanDisk SDMX1 MP3 Player

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Error message When I turn my MP3 player on I get this error.... F/W UPGRADE READY. When this error comes on none of the buttons work. I can't even turn it off without taking the battery out. How do I fix it?

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Re: error message

Well according to what is says you need to update the mp3 player so connect it to the computer and when you brought the mp3 player it should have come with some software, if it's installed good, no go into the software look for somewhere where it will say up date or something.

If this didn't work or no software was provided visit this site i've checked on here and it has your mp3 player drivers.

If you were still unsucessful the my final solution would be to connect it to your computer and format your mp3 player by going to "Start" - "My Computer" - Look for your mp3 player on there prefrably called "Removable Disk" once you've found it Right-click, then click on "Format". Once format is complete hopefully the problem will have been fixed.

Good luck. Hope my solution was helpful

Posted on Oct 24, 2007

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I have not tried this yet but RCA support sent me this.

I suggest updating the firmware on your player. After upgrading the firmware on your player, you must use the easy rip software. This will avoid problems in the future and keep the unit updated

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Dell DJ Ditty - manual – How to Troubleshoot the Dell DJ Ditty – from Dell - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

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Reload or upgrade the Firmware:
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