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The WD my book external disk drive shows in the windows device manager under disk drives however I can not find the icon to click on and open under the computer??

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Right click my computer --> manage --> disk management

You should be able to see it there and right click on it and assign it a drive letter.

If not then try it on a different port ie different usb port.

If it states to format the drive then dont unless you dont have anything to backup.

You may be able to install drivers or something of the like using the cd that you got with the external hard drive ( if you got any ) if not then dont worry about the drivers or any software.

If you have any issues let me know and I will post back and try and help further

Posted on Jun 04, 2009

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I plug in my WD external hard drive, i hear the chime saying the computer knows i plugged something in, but i see no icon to click on to open it. HELP! i have soooooo much information on this thing!


- try plug in a normal usb port (usb2)


- try open up the device manager, look for your WD and delete it.
then unplug and plug back.

try goto control panels->administrative tools->computer management->disk management
and see if your wd appears there. if yes, try change the drive letter assignment.

Jun 14, 2011 | Western Digital My Book 3.0 WDBAAK0010HCH...

1 Answer

How do I disconnect (uninstall) a WD External Hard Drive from my computer? I am using a WD 3200AAK WD External Hard Drive and want to install a 1 TB WD External Hard Drive. I would like to use the old one...


External hard drives don't need any program installed on your computer to run. Your operating system Windows, Linux should handle it as soon as you plug the usb in your computer. The programs included in your WD external hard drive are tools to backup your data.

If you try to hook up your hard drive to a Windows prior to XP, maybe your computer will not handle it.

It is always safer to safely remove your drive using the green arrow icon in the lower right corner of your screen. This way, the drive is shut down properly and you minimize chances of fails when you plug it again on another computer.

Hope this helps!

Feb 08, 2011 | Western Digital My Book Essential Edition...

1 Answer

I purchased two identical hard drives. (MyBook Essentials 2T) The first one works fine, the second, loads the driver and says it is now ready to use, but when I look for it, it is not there. (Show...


What may be happening is it's conflicting drive letters.
Try this.. Plug in the drive. Right click on My Computer, choose Manage. Go to Disk Management under Storage.

Look for the WD drive there, it may have no drive letter associated with it. That would be the problem. Right click on the drive entry and choose Change Drive letter. Pick a Letter.

Exit out and open windows explorer and the drive should now show up.

Jan 28, 2011 | Western Digital My Book Essential...

1 Answer

I have a western digital essential 1 TB external hard drive.I have windows vista and it has usually worked fine until one day i tried to plug it into a different computer that has window's 7, but it...


HI, RULE #1 IS "ALWAYS" ATTACH/PLUGIN WHILE PC IS SHUT-DOWN. NEVER CONNECT/DISCONNECT WHILE RUNNING. GO TO CONTROL PANEL, DEVICE MANAGER, SCROLL TO BOTTOM, CLICK + WD DRIVE MANAGEMENT DEVICES, SEE IF WD SES DEVICES IS THERE IF IT IS, DOUBLE CLICK IT. A WINDOW SHOULD POP-UP SEE IF IT SAY'S THIS DEVICE IS WORKING PROPERLY. IF NO DRIVERS ARE INSTALLED, CLICK UPDATE DRIVER. IF THAT DOES NOT WORK, GO TO CONTROL PANEL, ADMINISTRATIVE TOOLS, COMPUTER MANAGEMENT, UNDER STORAGE, CLICK DISK MANAGEMENT, MAXIMIZE PAGE, SEE IF MY BOOK IS THERE. IF IT IS, RIGHT CLICK, THEN MARK PARTITION AS ACTIVE...........I HOPE THIS HELPS..........JEFFXC

Jan 25, 2011 | Western Digital My Book Essential 1TB...

2 Answers

My WD My Book Essential 1TB External is not showing up on 'My Computer'. It was working perfectly in the morning, then when I rebooted my machine it no longer showed up.


disconnect your WD ext HDD. and reboot your computer. then connect again. if still not showing. go to device manager (right click my computer then properties -- click device manager). expand by clickin "Disk drives" category here it will show all the hard drives installed in your computer including your WD ext HDD . if you see yellow sign on your external drive right click and remove then go to Action menu click on Scan for hardware. it should detect and install the driver again. if still the same or maybe its not on the list of Disk drives.. try to change another USB cable .. i hope this will help

Jan 03, 2011 | Western Digital My Book Essential 1TB...

1 Answer

I had two partition in my external harddisk...but now it shows only one partition when I plug into my computer. Moreover, the one which is shown also opens up quite slowly...please advise.


Connect the WD device
Click Start
Right-mouse click My Computer
Click Manage
Click Storage
Click Disk Management (local)
Do you see a "map" of the two partitions on the device?

It's possible that the disk-drive is "dying".
So, make a backup of the files on it, before it's "too late".

Then, if the WD device is still under WARRANTY, exercise the warranty to get a free replacement.

Oct 11, 2010 | Western Digital Elements powered by WD 320...

2 Answers

Computer will not locate external hard drive


Right click on your "my computer" icon in XP, or the word "Computer" on Vista/7, go to manage. On the window that opens up go to storage>disk management. Is it showing up in that list?

If you are using a Mac, go to your utilities folder and run system profiler. Does your drive show up under the usb devices tree?

If its linux, which distro are you using?

Does the drive work on any other computer? If not, I would suspect a bad drive, or a bad enclosure, or just an un-initialized drive, which can be fixed in windows by right clicking on the drive in that list and clicking intialize. In mac run the Disk Utility from the utilities folder and click the drive and select format.

In the future, pls specify your OS. thanks!

Sep 05, 2009 | Western Digital Computers & Internet

1 Answer

My e book 500 GB IS NOT DETECTED BY MY COMPUTER JUST APPEAR LIKE USB MASS STORAGE AND WD BUT NOT LIKE E:


Rt Click My Computer, Manage, Device Manager and in the Rt side, highlight the TOP icon. Then under Help, click the Computer with magnifying glass i con aand wait. This forces your OS to 'Look' for any new devices.

When it finishes, close the window and see if your new HDD popped up under My Computer

If not, Rt Click My Computer, Manage, Disk Manager... or Click Start, Settings, Control Panel, Administrative Tools, Computer Management, Disk Manager and see if it is there. You may have to Rt. Click and import it as a foreign drive or Rt click and give it a Driveletter ;-)

If RtClicking My Computer doesn't work, Click Start, Settings, Control Panel, Administrative Tools, Computer Management, Disk Manager to get there.

Windows doesn't like 'foreign disks' so ANY time this happens, if OS doesn't see it, use disk manager and Import it.

Mar 26, 2009 | Western Digital 320GB MyBook External USB...

1 Answer

External USB Disk is installed but not visible under Mu Computer


Go to manage, refresh, and then asign a letter to it.
--- tuljo

Feb 23, 2009 | Western Digital External USB 2.0 80 GB...

5 Answers

External Drive not recognized


Have you tried in Disk Management Right-Clicking on the drive and selecting 'Change Drive Letter and Paths...' ? That is the normal way to change or add a drive letter to any drive, internally or externally attached (other than by network connection)?

Dec 03, 2007 | Western Digital My Book Essential Edition...

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