Question about Lincoln 4000 Fresh-O-Matic Rice Cooker

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Lincoln Fresh o Matic Leak

I have water leaking from around the piece where the water pump is. How can I figure out if I need to replace the pump or the seal, it's not exactly easy to get it apart!

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  • daveqofgad Jan 14, 2008

    elieonaiofgad and Guest,

    Thanks! I fixed it, actually. I fixed a couple of them now, actually. It wasn't that bad, actually.




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No steam burst when punped?

Posted on Jan 12, 2008

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Hello daveqofgad

You should ask Jacobofmanassah. He fixed many of ours. Actually I was here looking for a decent price for a new one because the steam plate in one of them just cracked.


Posted on Jan 14, 2008


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I have a waterway 48 frame pump that began leaking at the bottowm of the volute. Figured it could only be the o ring causing it to leak, I replaced that, but it continued to leak. Did not seem that the...

Thank you for posting your question here on

Your pump seal is the most likely culprit. As the water leaks around the motor shaft it will trickle down to the bottom and drip off. Double check your drain plugs first to be sure it isn't one of them dripping. Assuming they are not, it is the seal.

Waterway pumps use a press-fit 1000 seal. It is not an 'easy' seal change compared to most. You may want to take it to a pump repair shop for the seal change and the shop warranty that should come with it in case it is not done perfectly. If you do it yourself, get a piece of 1" rigid PVC about 8" long with clean-cut squared off ends to use as a driver.

Remove the front pump cover exposing the impeller. Remove the cover plate off the back off the motor to expose the end of the shaft opposite the impeller. Depending on the motor, lock the shaft with a wrench, screwdriver or allen key then spin the impeller off counter-clockwise to expose both halves of the seal.

Remove the old pieces completely and replace them. Put a SMALL bead of silicone caulk along the beveled edge in the seal plate, line up the metal cup making sure you NEVER touch either seal face in the process, and then punch it down with a mallet and the PVC pipe. The ceramic piece can get a small amount of a synthetic lube or just use a little soapy water to ease pressing it into the impeller recess again making sure not to touch the polished seal face. Use clean rags or pieces of paper to cover the seal as you work with it.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. You may also contact me thru our website at Positive feedback is appreciated once your problem is solved!

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Lincoln 4000 Fresh-O-Matic

Any service man that said it is easier and cheaper to buy a new one is seriously confused. A Fresh-O-Matic runs around $1,300.00 to $1,500.00, depending on where you get a price, and usual service calls on Fresh-O-Matics are around $150.00. I have loaners that are over 30 years old and they still work great and they use the same parts. I would recommend calling Lincoln Food Service 1-260-436-0735 or send them an e-mail at and see who the recommended service company is in your area.

Feb 24, 2008 | Lincoln 4000 Fresh-O-Matic Rice Cooker

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