Question about Tomtom One Europe v2 GPS Receiver

4 Answers

Frozen startup screen

When i switch on my tomtom one it starts up but the splash screen is out of sinc then just freezes tryed reset button for 30 secs turns off then does the same every time but freezes at a different point of the startup each time cannot turn off unit with button only by resetting it HELP ME PLEASE!!!!

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  • myron1 Dec 18, 2007

    I set up the unit when I first bought it about three weeks ago but when I tried to use it today it won't give me any screen when I touch the screen.

  • Anonymous Dec 25, 2007

    I power the gps on and the screen stays on the tomtom one screen.

  • Anonymous Jan 07, 2008

    I was using my Tomtom One XL and it rebooted and always get stucked on the splash screen.

  • Anonymous Jan 09, 2008

    I have to reset the tomtom every time i want to turn it on

  • winser Jan 27, 2008

    I set up the unit when I first bought it about three weeks ago but when I tried to use it today it won't give me any screen when I touch the screen. It is like it is on sleep mode. HELP W have tried switcing it off but it will not even do that.

  • Anonymous Apr 15, 2008

    startup screen frozen

  • thccannabis4 Feb 04, 2009

    I was using mine for about 1 to 2 months, one day i took it into my house to connect it to the computer to do the updates, and then when i whent back to my truck to turn it on..it freezes on the splash screen now i cant get it to turn on... only when i plug it into my computer.

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4 Answers

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Jump up and down on it about 27 times sorry 28 and see if that helps, it did me - i then went and bought a MAP

Posted on Dec 26, 2007

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I'm having the same darn problem - the TT One XL just up and quit - having never bothered with map updates or the like. This model has both internal and SD storage. Neither work any better. It's not software, it's firmware. No amount of reinstalling seems to help. It boots and then stops at a light blue screen with a darker blue banner at the bottom. No map, no power button function. Frozen. Yet, it works if you operate it from TomTom Home - map is good, good SAT reception, can even plan a trip. I'm wondering if the touch screen is damaged and keeping it from starting up properly.

At any rate, don't get excited over reinstalling anything. I'm getting around to trying oxpox's approach... except this belongs to my father-in-law. :)

Posted on Oct 03, 2011

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Sounds like the OS is corrupt,

http://www.tomtom.com/support/support.php?ID=2

Posted on Dec 16, 2007

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Unfortunatly it is most likely the data on your SD card has become corrupt or the CARD itself had become damaged / faulty. Hopefully you had previously backed up your SD card to your PC ? . if this is the case all you need do is reload your tomtom files from the PC and onto your card. Hope this helps.

Posted on Feb 05, 2008

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Hello :

Try first to replace the batteries . If that didn't help , then you need to reset your device .

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Frozen tomtom


You can get your original splash scren from here. You can also download free splash screens created by user through TomTom HOME.

To correct your device, try:

1. Hit the reset button on the back of the device - inside the serial connector.
2. Make sure the device is off and connect it to your computer via USB dock and connect the charging cable (green light should be on)
3. Hold down the power button until the device restarts.
4. The device should automatically connect to your computer.
5. Run TomTom HOME and check for any updates.
6. If there is no new application, try: www.tomtom.com/9091 <-- that will show you how to remove and then reinstall the application.

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In general I find these sort of problems can be fixed by the below

If the Tomtom loses battery power it might cease to function with a blank screen but will show a green light when you charge it. The trick is charge it on the mains charger for at least two hours. Then reset the device with a paper clip. If you get no reponse hold down the on button for at least 20 secs and the device will show the Tomtom logo and play a drum roll and startup normally.

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http://www.tomtom.com/support/index.php?Language=4&query=reset&FID=7134

If no result, do a hard reset:
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  2. Press power button while pressing reset button
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Try the reset button on the hole in the bottom of the unit. I had a frozen unit after attempting to upgrade and this made it work. Use a paperclip to press into the hole, it will reset the unit.

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