Question about Acer Aspire 5500 5570-2609 Laptop

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Acer Aspire 5570. On boot, error message - 'Operating system not found'. I have tried using Win Xp disk to try and repair, but hard drive could not be found. I have taken out HDD and physically looks ok. Put HDD in disk caddie in another machine - not recognised. Looks like dead HDD. How to get data off?

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  • pedro703 Jun 04, 2009

    thanks very much for your prompt replies - i thought it might come to this. I agree - should have backed up. You live and learn. Thanks again
    Regards

    Pedro

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This proves the importance of backups. Since the HDD appears to be dead, there are a couple of ways you can try to recover your data. You can bring it to a service that specializes in data recovery which will be quite expensive. Or if you are adventurous (and have decent electronics ability) and you have another drive of the EXACT same make and model, you can remove the controller board from the known good drive and attach it to the dead drive then attempt to recover your data from it. I would not recommend this course of action unless you are REALLY good with electronics.

Posted on Jun 04, 2009

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  • Acer Master
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Hi there.
I'm sorry to say that if the HDD does not spin up and is totally dead then you cannot retrieve any data from it yourself. You will have to send it in to specialist data recovery firm so they can take the platters out and recover the data that way, and it will cost a fortune!

Good luck and thanks for choosing FixYa!!

Posted on Jun 04, 2009

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