Question about HP Compaq dx2300 Microtower - RT950UTABA PC Desktop

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After formatting my hard disc, the system OS (Windows XP) does not detect my sound devices. As my original Motherboard CD is brocken, i don't know how to get the required driver for the Sound Card. Could you please help me fixing the problem!

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Operating system not found


No, you won't get the OS to automatically install on the new drive. The OS is not stored in the BIOS chip (or a similar permanent location inside the computer). You will need an OS install disc (not an upgrade disc). Windows Vista Home Premium or Basic was the original OS on most of the Acer Aspire 4530 series. Acer appears to have drivers for the system for XP through Windows 7 to get the hardware to work. You will need to have these most of these ready before you install your OS. Put them on a flash drive or optical disc using another computer.

This computer may work with Unix as well. However, driver issues may be a factor. You can try most versions of Unix from a CD (LiveCD) to test it out.

When you get a new hard drive, install it into the laptop. Then put the OS disk in the optical drive bay. Boot to the optical drive. Follow the directions for formatting the hard drive and installing the OS. (Of course you will need a drive that doesn't have a higher capacity than the BIOS supports.) The motherboard needs to recognize the drive.

If you find a member of a Windows User Group, they may have Windows install discs available. The license number on the label of your computer will probably work as your license key. (The key for a computer like this is locked to the CPU and motherboard; unless someone upgraded the OS to Windows 7 or downgraded to XP, this should be the key you need.) Use the information on the label to obtain the correct version of Vista (the Basic install disc may not work for installing Home Premium). You also need to match the 32-bit or 64-bit install disc (and the service pack you need).

I hope this helps.

Cindy Wells
(An Acer recovery disc wouldn't help you. Most of those are completely locked to the original hardware (including hard drive) and look for the recovery partition that was on that hard drive.)

Dec 05, 2012 | Computers & Internet

1 Answer

First boot device option not showing in boot menu


There are several things that could cause the problem. There could be no power to the device or no data cable connected (loose cables), the boot record could be corrupted or the device has failed.

If you recently opened the case (desktop), make sure that the 4 pin power cable is fully seated in the device and that the IDE cable is correctly connected to device and the motherboard (at the master cable connection). (Take the device out of the case and check that the jumper is set to Master or Cable Select. This can vary depending on the manufacturer. If you are unsure, please post a comment with the device information.) If you have a laptop, the IDE and power cables are unified at the device (44 pin). The cables can also come loose or damaged. Try replacing the cable or using a different power connection from your power supply.

Try accessing the BIOS and see if the device is listed. (Depending on the motherboard, this can be accessed by pressing ESC, F1, F2 or F10 repeatedly as the computer starts. If you miss the timing, try again.) If the BIOS doesn't list the device, the computer can't see it.

Which device is currently not showing up? If it is your hard disc, get a system recovery, install or upgrade disc for your OS. With a Windows OS, get one that matches the service pack and version (Home or Pro) that is currently installed. Boot to CD (press F12 repeatedly as the computer starts) and select the Repair option. Attempt to repair the Master Boot Record with the BootRec command in the command prompt. Type "bootrec /fixmbr " without the quotes followed by enter. (Other bootrec commands may also be needed. A complete reinstall of the OS might be required if the bootrec repair doesn't work.) Note: bootrec is used with Vista and Win7. XP just uses the fixmbr command directly.

If these steps don't help, you may need to replace the device. If it's your hard disc, you may need to use your system recovery optical disc set and backup to restore your computer. You might be able to salvage the data from the original hard disc by placing the drive in the freezer (protect it from the freezer moisture). However, some of the OS information or the original recovery partition on the disc may not transfer so you need to be prepared to reinstall your OS if you do not have the recovery disc set.

I hope this helps.

Cindy Wells
(Yes, I've dealt with a corrupted MBR with Win7. Assuming you made a System Repair disc, it's not too bad. If you have an older Windows OS that didn't ship with a Windows CD, find someone with the install CDs.)

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From the description, the laptop will only support SP2 the only suggestion I can offer is format the hard drive and reload your original disc to get the front controls back.

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How to reformat laptop


  • 1

    If you have the recovery cd, you can just pop-in the CD, select the reformat option and the installation process will continue automatically. Some laptop might have a special partition in the drive contains the operating system, drivers, etc. in case you want to reformat your laptop without the CD.

  • 2

    If you don't have the recovery CD, you usually can request one from the manufacturer. Otherwise, if you want to do a clean install, make sure you download all the drivers for your laptop, this may includes: motherboard, chipset, graphic card, sound card, modem, network card. Once you do that, put in the OS CD and start installing.

  • 3

    If you decided to do a clean install without the recovery CD, it would be best to create partition on your harddrive first, so you can have dedicated partition for operating system and backup. The next time you want to reformat your harddrive, you can just reformat that particular partition ex. C:\

  • May 05, 2011 | Computers & Internet

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    How do i format it to how it was when i got it


    If you still have the disk for your OS then the process is fairly simple. Insert the disc and reboot the computer. While the computer is booting hold down ESC or possibly F2, F8, or F12. A boot menu should open up before your operating system begins to load and you should pick to boot from CD Drive. When the setup loads, go through the menus until you get to the section of where to install the OS. Delete all the partitions on your computer and then reinstall the OS on the new one. This will delete everything on your laptop and just have a clean copy of your OS.

    If you don't have the original CD you can download and burn this onto a CD and boot it from CD. This will securely wipe your hard drive.

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    My Acer Aspire T650 Computer came with Windows XP Home Edition installed on it. However, viruses invested the operating system and I had to do a fresh installation. Because the computer did not come with...


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    Xp is not install


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    Sound Devices


    Try downloading the drivers from the Compaq website or do a search useing the model number and the word "driver".Reinstalling the drivers and the computer would detect the card.

    Regards
    Godfrey

    May 20, 2009 | Compaq Audio card Sound Card

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