Question about Apple 13-inch MacBook - Intel 2.0GHz Intel Core 2 Duo, 2GB 1066MHz DDR3 SDRAM, 500 GB SATA H... Mac Notebook

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Macbook hanging on startup

Relatively recently, I was using the Macbook and it just suddenlyfroze. This has never happened before. The mouse froze, no spinningbeach ball, just a frozen screen.

I finally fixed that issue after re-formatting the hard drive a couple times, and installing Mac OS X 10.5 from a retail disc.

The laptop was fine for a while, but the last time I tried to turn onthe laptop, it just hangs on the gray Apple logo screen with the''spinning wheel'' thing.

Here's what I've tried:

  • Repair the hard drive using disk utility on my 10.5 retail disc. No problems detected with that.

  • Reformat the hard drive. Completed okay.

  • Reinstall Mac OS X 10.5 from retail disc. Tried this many times and still hanging at random points when booting.

  • Install Mac OS X 10.4 from discs included with Macbook. No luck here either.

  • PMU and NV RAM reset. Zero...

I can't think of anything else to do at the moment. This is driving mecrazy. I can't shell out $1000 for a new Macbook and I don't feel likeI should since this one has never worked great.

Posted by on

  • sarah_lane Jun 04, 2009

    I've reset the PRAM with no luck. I' ve also tried using Drive Genius 2 to rebuild the drive, then reinstalling Mac 10.5 from a retail disc. It's still hanging on the start-up screen. When I've reinstalled Mac OS X 10.5, it appears to install okay which makes me assume that it isn't a problem with the hard drive. The memory was upgraded once from the original 2x256mb to 1.25GB. Maybe the memory has gone bad? I could try swapping it out with the old memory. Thanks for your suggestions.

  • sarah_lane Jun 04, 2009

    In case you didn't read, I already did reformat the hard drive -- several times. I've also tried installing Mac OS X from fresh retail disc's after doing so. No luck with that. I'm having a feeling this is a hardware problem, not software.



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Hello  - have you tried booting with the OS 9.0 CD? If not, take a look at this link for instructions from Apple's support site on how to boot into Classic from the CD.

If you can boot into Classic, see if your hard drive is mounted (if it shows on the desktop.) If so - try running Disk First Aid's Repair option.

Stick in the tiger or leopard DVD and press C after it chimes to boot up from the cd, that should tell you if it is the hard drive or not.

Okay, shut down the Mac (hold down power key)
Restart whilst holding down Command-S

The screen should turn black and load some text

At the prompt type

fsck -fy and press Return

Hopefully some repairs will be performed.

At the prompt type

reboot and press Return


You can always start up in verbose mode (hold down "apple" and "v"). This way you can see your computer loading. If it stops reporting, and the HDD spins down, then you may have some corrupted filesystems or something.

TRY Resetting the System Management Controller (SMC)

IF ALL ELSE FAILS UR LAST OPTION IS TO try a Archive and Install. It's helpful if you have an external drive, FireWire especially. If you have a FireWire cable and another Mac, you could also try booting your MacBook to your other Mac. When you boot up hold the T key and your Mac should boot up to a screensaver with a moving FireWire logo. Make sure you have the FireWire cord running from your MacBook to your other Mac and then the MacBook should be shown as a drive on your other Mac. You can then copy files and even try to sort out the problem there. You can run Disk Utility on the MacBook too. Refer to this page for more information.

Posted on Jun 05, 2009

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This problem happens generally because of virus(trojan). And this virus was inactive for mac again just format your drive and install the not install anything else except os now, soon installing the os just install the latest antivirus software... i will recommend you to use "Quick heal anti virus" now scan the whole system. you will found a malware..... deleat it.        now onward you can install any thing and you can use your laptop as before

Posted on Jun 04, 2009

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I see you have done quite a few basic troubleshooting steps. Its good. Before concluding that there might be a problem with the RAM I would suggest you to do the following as well:

Hold down Option while booting up, which will force the MacBook to look for bootable drives; you should see Mac OS X appear on a gray screen with an arrow underneath it-click the arrow to proceed loading Mac OS X.


Well you could try right clicking on the boot camp task bar icon in windows and selecting “reboot in OS X” or if that doesnt work, you’ll ether have to reinstall OS X or, if you have a time machine backup of OS X, restore it from that.

Before you go reinstalling all of OSX, try resetting your P-RAM. As soon as you press the power button, hold down Command+Option+P+R, until you hear the startup chime 3 times. Then release the keys and see if it boots up.
If this doesn’t work and you have to resort to reinstalling OSX, you should be able to select the option during install so that it will keep your accounts and user files intact. If it doesn’t offer this, you can do an “Archive & Install”, then drag over the files you wish to keep from the old system folder it creates.
If you want more info on this check out the mac support website on OSX installation options.


Can you boot from the OS X installer disc by holding the C key down?

If you can, run the Disk Repair under the Utility menu (after you get past the Language screen.

If this doesn't fix it, or you can't boot from that disc, call Apple for service.


Thank You for contacting Fixya.

Posted on Jun 04, 2009

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