Question about Insignia Pilot MP3 Player

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Everything is now "unknown"

Well it WAS unknown .... after trying to add music to the player last night I gave up after having syncing errors and other similar issues. This morning I looked at the device and everything was listed as "unknown" .... decided it might me easier to start over. Apparently a BIG mistake ... I formatted the device and now I have a Full device .... I went from it saying there was 5.8 G free to ZERO free. What now???

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Still can't explain the unknown status of all the files on the device, but I turned the device off for several minutes and when I returned it had zeroed out leaving an empty device ready to reload anything I wanted. I guess I initially cycled it off and on too quickly.

Posted on Jun 06, 2009

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Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
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