Question about Dell A940 All-In-One InkJet Printer

1 Answer

My dell a940 all in one printer no longer prints in color

I have changed to a brand new color cartridge and the black works fine.  I have cleaned the contacts and printed several test pages.  I have checked the printer preferences and still no color. No color, only black and white.

Posted by on

  • 14 more comments 
  • Meadow Nov 05, 2007

    My black cartridge was running low. I put in a new cartridge and now the black doesn't print at ALL. I changed back to the old one (which has little ink left) but it prints. Any suggestions?

  • becks2boys Nov 12, 2007

    did all the steps to install new ink. my color ink, which is now filled only uses the yellow for everything. only black and yellow. how do i get it to print in full color?????

  • pipper Nov 13, 2007

    I bought new black and color cartridges. Black works fine, color not at all. Dell A940

  • Felix2087 Feb 18, 2008

    My Dell A940 only prints in black, despite the fact that the color cartridge is full. Even photos only pick up the grayshade along the border of the image. What can I do??

  • tigusaureliu Jul 19, 2008

    I can only print black and white! When I run test pages, etc, it only can print blue and a little bit of yellow. I just put in a brand new cartridge. Any way to fix this?

  • tbucher Aug 04, 2008

    I have changed to a brand new color cartridge and the black works fine. I have cleaned the contacts and printed several test pages. I have checked the printer preferences and still no color. No color, only black and white.

  • tbucher Aug 04, 2008


  • Anonymous Aug 08, 2008

    Same exact problem. Cleaned several times, removed cartridges and per troublshooting, damp cloth cleaned the contact points for 3 seconds and got yellow red blue to come out. Anyone call Dell support? TIA.

  • Anonymous Sep 25, 2008

    Same problem.

  • Anonymous Oct 13, 2008

    exact same problem with me too..anyone found a solution yet?

  • Anonymous Nov 18, 2008

    I have the same problem any solution yet?????

  • Anonymous Feb 19, 2009

    It drives me buggy!

    Instead of trying the black, I've been printing off dark blue (almost black) but now my color is almost out :(

  • LisaSchueff Feb 25, 2009

    I have the same problem. Please let me know what to do to get the color to print.

  • Anonymous Mar 01, 2009

    same problem... still waitn for an answer!

  • imbabyblu Mar 27, 2009

    i am having the same exact problem. I have tried everything it tells you and it is really starting to get frustrating. Please help

  • Anonymous Mar 19, 2014

    any time I try to make a color copy even when doing a print color test there are blue horizontal lines on all copys when using just black copys it is ok just only making color copys



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 24 Answers

Sometimes this happens with most printers i advice that you get hold of this software..called Virtual Printer it takes care of many of the printer problems...It wil really save you lot of time and hair!Atleast  it woked for all of my 2 printers till now..

Posted on Oct 24, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Does not print from the black side even with a brand new cartridge, and with re-booting both computer and printer

Please let me know if you get anything when you make black printouts (like green or fade blue). Sometimes you need to change the print settings to print the documents only in black color. Awaiting your reply.

May 27, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

When I changed my black ink cartridge in my dell printer, it no longer prints in color

go to the set up on your computer and make sure that under printers that the color icon is highlighted under your printer setup. many times it will default to b/w and you just have to set it to print in color

Jul 13, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell a940 printer error 50 c tried without

I had this same problem. I solved it by cleaning the bay where the cartridges go with some 100% Isopropyl Alcohol. Then i just replaced the cartridges with new ones and it worked fine!

May 11, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

No black print

I just installed a new black ink cartridge and it won't print. My new color one will. It worked fine until it ran out of ink and I replaced it with a new one.

Dec 06, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell printer model# A940 50c error

Test your cartridges.

Remove the color ink cartridge then lower the cover of your printer. If the error message displays again, replace the black cartridge with a new one (or return the new one). Reinstall the color cartridge and remove the black ink cartridge then lower the cover. If the error message displays again, replace the color cartridge with a new color cartridge.
Note: My manual indicated that the printer might have detected a short circuit in a cartridge. I returned a month old black cartridge got a new one and my printer is working fine now. Good luck.

Nov 10, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

Will not ptint color.

Hi , the printer head head was dried up , need s to head cleaning twice , test print result good mean the color does not have space , you may proceed printing jobs.

Jan 19, 2008 | Dell A940 All-In-One InkJet Printer

8 Answers

Dell 720 printer won't print

Our Dell AIO A940 stopped printing black ink. Tried so many things, and finally (a year later) got it to print by selecting:


It's worth a try! Good luck!

Oct 23, 2007 | Dell Inkjet 720 Printer

1 Answer

Dell A940 Color Ink Problem

Do check the option and make sure that you have not inadvertently set it to black only- This could be computer wise or on the A940 panel. If you are sure all is well here Remove the scanner software and reinstall. Email Dell to See what they have to say

May 08, 2007 | Dell A940 All-In-One InkJet Printer

Not finding what you are looking for?
Dell A940 All-In-One InkJet Printer Logo

Related Topics:

1,063 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts


Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

75025 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides