Question about HP LaserJet 2840 Printer

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Iam facing in hp 4050 printer,when i have giving command from tray 2,printer is giving error on display 41.3 unexpected paper size but from tray 1 is working ok.i have done already in paper handling menu override latter A4 is yes.

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Swap trays and test - if OK then your tray is set up wrong. remove paper and check that it is set for letter. also check the small switch (if there is one) on the Right hand side of the tray that maybe set to customer - change to standard. compare trays so they look the same - and check the settings in the menu for letter / plain on both trays

Posted on Jul 24, 2009

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Thank you for contacting FixYa with your printer Inquiry.
41.3 Unexpected Paper Size Explanation
  • The printer detected a paper size different than what it was expecting.
  • This is typically caused if two or more sheets stick together in the printer, or if the paper tray is not properly adjusted.
Recommended action
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I want to print from Tray 2 where I have letter size paper. The printer is telling me to load paper into tray 1 -Error message is 41.3 Unexpected Paper size. I need the printer to select from tray 2 unless...


Assuming the printer is otherwise working ok and we are talking about a Windows operating system....

When you choose the Print command from the drop-down menu in your application, instead of just proceeding, choose "Properties" or "Preferences" in that window. This should open up another dialog window from which you can choose additional printing options. It may be under Advanced or Tray Select, etc.

You can also get to the printer dialog windows by clicking on the Start button, then Settings, then Printers and Faxes, then double-clicking on the printer icon in that window for your printer and proceeding from there.

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